LGI HomesReviews of lgihomes.com

Very fast closing and used VA benefits. What could improve is communication with the buyer and everything up front. Also wish better grass was used or taken care of better prior to buyer as all around edge of house is dead grass.

Absolutely the worst experience. I’d give 0 stars if it was an option. Communication is TERRIBLE. I’ve been trying to get help with repairs, 11 month inspection, mismatched interior paint for 6 months on some repairs and can’t get a response to my messages. There are several others in my neighborhood that are having the same problem. DO NOT DO BUSINESS WITH LGI YOU’ll BE SORRY YOU DID!!!!

We were looking to purchase a home this last summer. We got one of their flyers in the mail and decided that we could go check them out. Before even allowing us to view floor plans, they made us fill out a pre approval (I know, red flag #1, but we are young and didn't know better). We were pre approved for any of the floor plans we wanted. We walked through one we loved and met our needs as our elderly grandparents were moving in with us. Following the showing, we set up a time to meet with their lendor, not knowing it was a virtual meeting in which we didn't need to print off nearly 150 pages of paper. They kept saying to use my 401k for a down payment, which I kept telling them I can only use half of that. They went on to say that we could add a co-signer and as soon as we close, the next day we can take them off (again, didn't know this was yet another red flag). They ran our credit several times just in the pre-approval stage. The lendor told us following our meeting she would be in touch. We signed a contract with them stating that we would provide anything they needed in a timely matter, but they go on about a week of no communication at all so I call the building rep. He states everything is good to go and we are in the underwriting stages. When the lendor finally called back, they were not even using the loan option we discussed. After much consideration and finding reviews and class actions, we wrote up that we were withdrawing from the approval and expected our earnest money back since they broke their own contract on timely communication. After pointing out every red flag and the contract breach, they returned our earnest money. Do your research!

If you want your life to be turned upside down then buy from this company. Totally useless, unreliable. Don't even use their mortgage company - just don't waste your time

Very helpful, transparent and they were able to get us approved for the mortgage needed to get into our home.

Christopher the sales person in sweetwater ridge in Conroe, TX is RACIST. My husband and I walked in the office and requested to see one of the model townhouse. Christopher told us to have a seat and that he has a few questions for us. Mind you, if someone asked to see a model home, all he had to do is take our I.D. or driver license and show us the home. He did not do that. He specifically told us, it would be a waste of time for him to show us the home because I haven’t been employed on my job long enough. Mind you my husband and I we both had a pre approval letter. Christopher didn’t show us the model homes like we requested. If you’re a person of color don’t even waste your time going to sweetwater ridge in Conroe, TX. He currently is the only sales person at that location. He literally sat there and belittle my husband and I. I have never felt so small in my entire life. I will not stop here. I’m also contacting the BBB and report Christopher.

Sorry to send an email like this but me and my wife are disappointed that the future of getting a home at the El Tesoro most likely won't happen. We went in there and spoke to a person called Leon Rendon. We told him our situation and he pulled a hard credit report ( not sure why a hard one since this will possibly hurt us ). We also had 20% to put down. My credit was what he now says on the phone needs to be a 620 and that is not what he said when he produced the 559 one. Which I see online as 606. My wife's credit and employment were fine. So, he says I can go get a job and produce 4 paychecks and come back in and we can work something out. Because I had more questions, I called him and then sent him more information in an email. Thats how I got his email address. I then went there when I had no response and he said that me and my wife had to come together and to make an appointment. So, I had gathered more documents and sent an email with a question as to what time would work for him to meet. No response. I then sent an email asking if he received my emails and nothing. So, in a phone call today he said yes, he did receive my emails and now I need to work for 6 months and get my score up to a 620. So, I was shocked to hear this as because of his comments I started a new Job on Monday 09/25. So, me and my wife are thinking we are on our way to getting a new home in the most perfect location for us, which is El Tesoro. His customer service skill lack skill. His statements to us on what he said we need were not true. So now we are disappointed and now what. The place we wanted and me getting a job was based on his recommendation. My brain says I am tired of people taking advantage of us. I want to just come and picket the place and tell everyone what happened. I want to post everywhere what happened to us. We are more than just a number for a salesperson to take advantage of. I told him I was going to write someone higher, and he said go ahead. So I am. Thanks

If I could give a zero, I would. The same reasons we were approved for the loan conditionally are the same reasons they use to disqualify us. Which doesn't make sense. First they said they could get a hold of my employer, which that is a lie. I’m not sure what employer they were trying to reach. They wasted our time, money and energy. Moreover, they did not even have the decency to tell us why the loan did not go through and we had to call, text, and email to find out. I am not sure if we were denied because of our race ( AA). They have set us back, I wish we had seen their non-transparency from the beginning. We wouldn't have even started the process. I would not recommend this company to anyone unless they take the necessary steps to make effective changes. I would have to review on different platforms just to keeps others aware of what this messy company is all about before the customers decide to unnecessarily spent their time, money and energy.