LGI HomesReviews of lgihomes.com

Would of been 5 stars but a couple issues that I felt deserved the downgrade. No back yard that I didn't know about and am having to do myself also I was kind of the guinea pig. Mailbox keys were not as stated, or paint coupon, or blinds actually. Updated information for the crew doing the final inspection would be ideal. Thank you!

I was working with Ben Woodlee for buying investment property at Anna TX. At the time of signing and later he keep on telling that LGI Homes will pay certain number of incentives. House has some great grading/drainage issue which even City of Anna raised objections. This information, LGI wanted to hide from me. He moved the closing twice by more than 45 days. There were other serious issues but Mr. Ben Woodlee just want me take the possession. I requested to get the engineering inspection done at my cost but LGI not willing to sign the paper-work(more than 4 weeks now). Mr. Ben moved the closing another time to 8th Aug 2022 on phone. Then all of a sudden one fine day stated that I need to close in next 48 hours(i.e. 29th Jul 2022) otherwise LGI will cancel the contract. LGI doesn't want to take care of the issues found by us and instead want to rush for the closing. Title doesn't have my wife's name. Moreover, when talking about incentives, Mr. Ben has a totally different version about it and denying it out rightly. Typical switch and bait sales practice and no customer service. Wanted to talk to his supervisor but no response. Tried calling the corporate - their front desk has generic mailbox. They have seriously took advantage of buyers during pandemic when the supply was short. Never been thru such a stressful closing experience with Builder backtracking from all the promises. It seems in this world there is no value for stated words.

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We were fist time homebuyers. Process was ok. Purchase home in early 2020,everyone was kind and very informative in the process. The only issue is,I want new home owners to be informed. Check warranty and purchase other warranty insurance. It’s two years for us and our panel and breaker is bad. Due to improper installation, and the warranty only cover’s a year on a new home. The 2/10 warranty we purchase will not cover it,homeowners insurance want cover either. So just asking new homebuyers please do your homework and ask questions. Go into details of what’s cover in these warranties and how long.

Saw LGI new built on Zillow & decided to have my realtor reach out to one of the LGI sales. Our realtor was connected to Hector V & had offered us the last floor plan that was available on the lot. This was our first home & we didn’t believe it when Hector said how easy it was to buy a home, very easy that we really didn’t need a realtor to buy. Hector was such an amazing person to work it! From start to finish, he answered ALL our questions & reassured us that we won’t loose sleep. Loan officers that they work with were really knowledgeable & made sure to answer every first home owner questions! They made such a great team combined! I really recommend LGI for people trying to buy their first home in this booming market & recommend to work with Hector!

Overall AMAZING!!! Brittany W. was the most wonderful and helpful person that we could have hoped for through this experience. She listened to us, advocated for us, and we think very highly of her! We loved working with her to find our home. She's amazing! Our neighbors are sweet and kind, we have liked them all so far. It's a community where people wave to each other, say hello, and where you learn your neighbors' names. The ONLY reason I didn't give LGI 5 stars is because the warranty process is very slow, and it feels like you're shouting into the void because there is no communication once you put in a request. We are still waiting on our screens for our windows, but we do love our home!

LGI's staff was pleasant and helpful in our journey to being first time home buyers. As first time home buyers we had a lot of questions and were unsure about of a lot of things, but our contact at LGI, gave us weekly updates and answered all our questions. Overall, the process was smooth.

Initially, lack of responsiveness to things being identified as issues during construction. Sit construction mgr, Ryan made aware was timely and vey professional in getting things addressed. Still missing rear BR window screen, screen for sliding glass door and multiple areas of paint on siding right front, condensate line needs caulking around siding. Thanks, Marty Piepoli