LGI Homes builds high-quality, move-in ready homes at affordable prices across the United States. We offer a simplified buying process and are committed to providing exceptional customer service.
LGI Homes (lgihomes.com) has 219 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
lgihomes.com
Website
lgihomes.com
Category
Contractors & Consultants
Location
Spring, Texas
Listed on Five Star Index
2026
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The company replied to 44% of reviews.
Latest
Most recent review: October 2026.
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We are retirees. We've owned new and preowned homes in the past and were looking to downsize. The LGI home we chose is so well designed that we know it is our "forever" home. It has all the details we were looking for: cathedral ceilings, granite counter tops, walk in shower, wood flooring, new appliances, large pantry... Devon (sales rep), Brad (builder) and Billie (loan officer) were all consummate professionals, as well as friendly and easy going. They hand walked us through the whole process and made a major transition in our life go seamlessly. They even gave us an orientation packet to the area as well as phone numbers to essential services in the area. It just made the adjustment so much easier. We feel grateful and blessed that we found LGI homes and their team. We highly recommend them with no reservation.
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Samer
Watch out from those people
Watch out from those people. They claim they taking care of closing fees and force you to use their own Bank for a loan, once you get to the loan process, they will clearly mention in the first page these fees are your responsibilities and they are just giving you a credit for them. when I asked my $1,000 deposit back from the sales guy named Josh, first he said let me talk to my management, then ignored me. after repeatedly texting him, he replied back and said they refused to give it back. The agreement did not even finish 14 days grace period and I didn't even think I was signing a purchase order. he tricked me into it. There are so many details they will force you into the contract including, not being able to use their own inspection and appraisal. you can't sue if any serious issues with the house. they claim the HOA fees is 35 per month but once they finish the build, it will be new agreement between you and HOA, you can't team up with other residents in the community and go to court in case they build anything in the community against residents. I bet they are making more profit from taking people deposits than they actually building, They are a fraud. watch out and don't be a victim. they are rude and cunning in each direction you look, from tricking you into signing a purchase order all the way when you get to talk to their loan officer. I am here to warn. you will encounter much more expenses once you sign a deal with them than you ever anticipated. unless you want to stay with them for 30 years loan without refinancing or paying off the loan, then go right a head. otherwise walk way and don't look back. they are there to continue beating you up along the loan process.
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Ivor M.
The sales team were courteous yet…
The sales team were courteous yet professional .They made the whole process very easy. full marks to Calvin B.
JJ
Juneasa J.
Right time - Right deal - Right agent
Right when we were at our wittsend with "house shopping disappointment" I received a call from Rosemant/LGI, with an invitation to meet with her; so the "she" could be the one to help us reach our goal of home ownership...although I was jaded and reluctant, I agreed that my husband and I would meet with her. October 26, we met OUR sales agent! Rosemary was friendly, engaging and very passionate about the lives she touches as she leveled her expertise and time in making sure our home buying experience was amazing and stress free. Today, we are in our new home and enjoying it. Rosemary is an excellent agent and we highly recommend her to be a part of your home buying expeirence.
MS
Michael S.
I’m disappointed with LGI Homes.
I’m disappointed with LGI Homes’ warranty response regarding my water heater. When my hot water stopped working, I contacted warranty expecting assistance. Instead, I was told LGI would not cover the issue because I had previously turned the water heater off.
At no point was I told this violated any manufacturer guidelines.
The response felt dismissive and lacked any effort to actually help resolve the problem. This experience has made me question the value of LGI’s warranty and after-sale support. I would caution potential buyers to ask very specific questions about what is and is not covered, because the warranty does not seem as homeowner-friendly as advertised.
DM
Desari M.
The home buying part and staff were…
The home buying part and staff were great and it was stress free. However we were lied to while we were looking at the house. We were told they use top rated windows to help keep drafts out. The window quality is the cheapest window they could get. We have had to put plastic over the windows in the winter to keep the house warm. Our master bedroom is always freezing or too hot depending on the time of year. The duct work going to our master bedroom is smashed between the foundation and support beam so barely any air gets through. They also advised the insulation is h9gher quality as well. However they either did not insulate our master bedroom/bathroom/closet as you can feel the cold air. I can also hear anyone talking outside the house by my bedroom and even hear the neighbors tv through the outside walls. The fart fans in both bathrooms just has duct work/pipe that goes just barely above the roof line that the capped with a flat piece of sheet metal with pieces connecting just at the four corners so you can physically feel the cold air blowing onto the house through the fan vents. As well as when it snows/rains water leaks through the vents. My foundation at the entry of the garage/driveway started cracking within weeks of buying the brand new home and many repair tickets have been put in and ignored. The eluding back door is crocked so the screen door has never opened/closed smoothly. The 11 month walk through never happened even though was requested. The ceiling in the garage has a Crack thr length of the garage. The round molding they used to round the corners of the walls are all popping off the wall. Have cracks in every bedroom ceiling and wall. The construction of the homes is very poor. The oven door was never put on correctly. We have been in our home since August of 2021 and since the day we moved in you can physically feel the air coming into the house from every electrical outlet that is on a wall that faces outside.
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Orieal B.
did any body use the 3.99 rate for 5…
did any body use the 3.99 rate for 5 years and if so what happened after that with flex rtes after 5 years
JV
Joshua V.
We bought our LGI home back in 2023 in…
We bought our LGI home back in 2023 in Commerce City, Colorado. Like many other first-time home buyers, we were lured in by the price tag of the home. After moving into the home, we found many discrepancies that we didn't initially notice during the walk-through before purchasing the home. Someone had swept broken glass into our air ducts, bathroom doors had handles installed with no locks, our concrete porch was chipping because it was poured during the wrong time of year and wasn't allowed to properly cure, the first major windstorm we had blew multiple shingles off the top of our roof so the roof shingles were not installed correctly, during that same windy night, our fence blew down and lastly, the carpet in our upstairs flex room has a giant seam going down the middle of it because whoever installed it did not know how to properly measure carpet. It feels like the company aims to use the cheapest materials and the cheapest contractors to build the homes which allows them to sell their homes for a lower price. This was intended to ever our forever home but after living in it for 2 years we are going to use it as a rental property as it does not meet our expectations. If you decide to buy an LGI home, make sure you do a thorough walk-through of the house before you purchase it. Taking everything on the inside and the outside.