Steven
Happy for the house but unhappy about customer service after sail
I am very happy we were able to get a house and I give y’all all the credit, but after the sell my salesman disappeared. I have asked questions by text never received any response. I went to the office and asked never received any responses. I guess he made his sale and was done with us. Y’all really need to give the buyers all the paperwork for the appliances, thermostat and ac. When I asked for them I was told they were on line, I don’t do on line I want hard copies actual paperwork that came with all that stuff. I wasn’t happy about that at all.
Response from LGI HomesNov 21, 2022
Hi Steven, we appreciate your feedback about your homebuying process. This is not the typical experience with the LGI Homes team and we apologize for any lack of communication. We have sent your information to our team to ensure you receive all the documents you need.




