LEVEL8 Group Corp.LEVEL8 focuses on luggage bag and backpack manufacture and sell since 2008, We have carry on luggage, checked bags, larger luggage, luggage sets and backpacks for travel and business travel. Especially Aluminum luggage from LEVEL8, that is what we are most proud of. We aim to make your travel less of a burden with utility and sleek design and provide well-designed and highly-functional suitcase for all kinds of travel.
LEVEL8 Group Corp. (level8cases.com) has 119 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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HP
from the day one of using the luggage i was impressed by the fact that it is a unique design luggage due to the fact the wide handle bar. I have noticed few people were interested in my bag and it did stood out from the other bags. smooth wheels. overall, it is a great product. also, amazing product support. very responsive and helpful.
Tim G.
We are very happy with our Level8 suitcases. We travel a fair amount and the Level8 suitcases are holding up far better than the other name-brand stuff we've had in the past. The real advantage with There have a been a couple times the airlines were a little extra-rough with our cases requiring replacement of a couple small parts, and the Level8 customer service has been fantastic getting the new parts to me. While I don't know when these suitcases will need to be replaced, I do know that I will replace them with Level8 in the future.
Ryan K.
They were very quick in addressing my warranty claim.
Steve E.
I have three: the yellow and black 20", 26", and 28". Love them all. The wheels are the best. They are so smooth when rolling. I had an issue with the telescopic handle on the 20". I emailed the company and sent a video of the issue. They quickly sent a replacement. With so much horrible customer service nowadays, I was pleasantly suprised with the customer service at Level8.
Izabella R.
Oh my goodness. Customer service is outstanding. I LOVE my suitcase and recently my zipper broke and my wheel was wonky. Told Level 8 and they issued me a new one. I’m leaving for a big trip too and they rushed the bag just so I’d have it for my big trip. Not a lot of companies left out there that excel in customer service. So happy with my product!!
Lori
We’ve used our level 8 Voyager checked and carryon cases for a couple of years. Recently while packing up on a cruise I discovered that the zipper on my case had come off the track. After attempting unsuccessfully to have it repaired locally (which level 8 would have compensated us), we were shipped a new suitcase. We have another trip in a few weeks and I was quite anxious about this. Absolutely fantastic service and response times.
Emad
Great Company overall. Exceptional product and customer service.
Sara
Excellent all around. The suitcases are amazing and the customer service is top notch. First, the suitcases bright yellow with black accents makes it stand out. The inside has the best organization with zippered compartments to keep everything in place. The wheels allow for smooth movement while the handle extends and retracts just as smoothly. After a trip we had an issue with the handle on our larger suitcase. The customer service was extremely helpful with troubleshooting the problem. When that didn’t work, they sent us a brand new replacement. They sent it right away within 2 weeks of reporting the issue we had the replacement. Amazing. We will definitely be buying all of our luggage from Level 8.
