Leslie's PoolmartReviews of lesliespool.com

Had new pool equipment installed and now I've had the chance to turn it on and hopefully enjoy my pool no such enjoyment soon as I turned new equipment on nothing works gauge stays at 0 no pressure in water at all skimmer has no water movement and this is what I get after spending almost $4000.00 and to add insult to my issue they schedule me a tech to come and check it out on May 6th but today is April 20th so because of your equipment failing to function properly I have to wait this long to have my pool issues taken care of also if someone cancels we will move your appointment up hows that for great customer service I've spent my money already and this is the best you can accommodate me this is ridiculous and no way to treat a paying up front customer the proper response should have been Mr. Smith we are so sorry your pool is not working please except our apologies and we will get someone out today or tomorrow to fix the problem you think.no such response wow give me a break you are the leader of no customer service you take top awards.all statements here are true.

Traded at local store for over 15 years. Recent experience is poor service, questionable advise, failure to uphold offers/promotions. Noted changes in personnel, also. Changing to another company for supplies. Need to find a competent provider of water testing.

Don't go to this store. The old hag that claims she owns the store is a moron and has no business advising people on how to fix their pool chemistry. She is rude and unhelpful. She goes out of her way to make sure everyone knows she's the owner, normally that would be fine but this old lady sucks at her job. She conned me into buying chemicals that I didn't need and had the stupidity to try and tell me the chlorine tabs are not chlorine at all. God forbid you challenger her, here comes the attitude. She has no business interaction with consumers. I can't express more, don't spend your money at the location.