Leo BeddingWelcome to Leo Bedding. So glad that you are here!How you decorate and style your bedroom tells a lot about yourself. As easy as a breeze, Leo Bedding promises to bring heaven to you with the most trendy and high-quality bedding items. With our huge collections, you can find your favorite quilts, bedding sets, curtains, blankets, carpet rugs etc. at no time. We only allow the best designs to be sold with affordable prices under our brand. All our products are made with passion and pride!
Leo Bedding (leobedding.com) has 191 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Sonny M.
Very nice,good quality.
Response from Leo BeddingApr 8, 2021
Hi Sonny, thank you so much for leaving us a review. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky for customers like you and we are thrilled to hear that you love it. We look forward to working with you again in the future!
Janice F.
This is the worst company. Run their address through Google and you'll see that they have over 20 businesses registered in that particular location, yet all of their product is manufactured in China and you'll wait forever for a really crappy blanket that looks nothing like a quilt. Then, when you express your dissatisfaction, they'll blame the factory in China. Then, they'll say that because it was the factory's fault and not their own, you should not be offered a refund. They literally said that because the blanket is just a little crappy and not completely crappy, and because it's not their fault (it is absolutely their fault), I should just keep the blanket and be happy with a $15 refund on a product that I paid over $100 for and cannot use. Awful. I'm reporting this company to the State of Oregon's Attorney General and the federal government for investigation. They are refusing to honor their refund policy and scamming United States citizens, and The People need the start getting angry about this sort of blatant fraud.
John A.
This companies return policy is not consumer friendly. You are not allowed to return an item unless it is damaged. We purchased a quilt for our grandson for a birthday present. He received a very similar item from someone else. We asked to return the quilt purchased from Leo Bedding and were told we could not because it was what we ordered and not damaged. That is just a poor policy. We also did not realize this is a business based in another country. The address on the web site is Portland, Oregon. The item we ordered and all correspondence came from China, Misleading.
Response from Leo BeddingApr 8, 2021
Hi John, I am sorry to hear that your experience with us has not been the best. Please be advised that our items are made to order and we do not hold any inventory so we will not accept return due to change of mind. We also mention this on our website, I hope this would not cause you any inconvenience. Thank you!
Gary J.
Good product, really slow delivery
Response from Leo BeddingApr 8, 2021
Thanks for your reviews, Gary. It is very much appreciated. In addition, with the shipping delay we have increased the shipping window but we always wish to get them to delivered as quickly as possibly and we hear you, we are working on several things to shorten the delivery time and try to give you better experience the next time.
mullencs
Very nice grandson will love it
Response from Leo BeddingMar 29, 2021
Hi Mullen Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky for customers like you and we also hope your grandson will love the quilt. We look forward to working with you again in the future!
Nikki W.
Excellent all around
Response from Leo BeddingMar 29, 2021
Hi Nikki, Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review. We would love to see you again in the near future!
Review from W.
As another person wrote, their website claims "satisfaction guaranteed" but they don't actually stand behind that promise. When they even responded to that review on this site they have stated: "You can rest assured that we are always willing to rectify every issue." This is a LIE. If you want exactly what is pictured in their listing prepare to be disappointed. Be aware that they take images of actual quilts and create a computer image that is printed on blanket material. It does not resemble a quilt in fabric or feel and should not be labeled as such anywhere on their site. Sending someone a coupon code instead of a refund for a product that doesn't match what was ordered is bad customer service. Buyer beware!
Response from Leo BeddingMar 29, 2021
Hi there. Thank you for leaving us a review. We are so sorry your experience with us has been negative. Our customer support team is so valued here and they work so hard to make sure our partners have a positive experience. We would really like to look into this deeper with you and correct anything on our end that we can. However, we are unable to find your order without the order number. your name or email. Please reach out to us at [email protected] so we can assist you.
odily W.
I never received my item, I have almost two months waiting for the package andI tried to contact them but they never email me back so disappointed!!
Response from Leo BeddingMar 25, 2021
Hi Odily, So sorry you didn't have a good experience with us. I have looked at your order and found that the item was out of stock at the time, therefore, one of our agent did reach out to let you know the situation. However, we had never heard back and we did process the refund then. Please check your spam box and with your bank if you have not received the reimbursement. We would usually reply to customers within 24 hours; unfortunately, there is no record of your email contacting us. You can reach us at [email protected] if you need any assistance. Thank you very much !
