Leo BeddingWelcome to Leo Bedding. So glad that you are here!How you decorate and style your bedroom tells a lot about yourself. As easy as a breeze, Leo Bedding promises to bring heaven to you with the most trendy and high-quality bedding items. With our huge collections, you can find your favorite quilts, bedding sets, curtains, blankets, carpet rugs etc. at no time. We only allow the best designs to be sold with affordable prices under our brand. All our products are made with passion and pride!
Leo Bedding (leobedding.com) has 191 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Lois J.
Excellent customer service! They responded immediately and answered my questions.
Response from Leo BeddingApr 19, 2021
Hi Johnson, I am happy to hear that you have been taken care of by our customer service team. Thank you for your feed back and we will try harder to maintain the excellent service and give you the best experience in the future.
Paul F.
The only problem I had was I never received a e-mail showing that the product had been shipped and this was a gift to someone and I didn't know if I would receive it in time.
Response from Leo BeddingApr 19, 2021
Hi Paul, I am sorry to hear that you have not been updated with delivery status. Usually, our system will send an email right after the tracking number is made available. We are checking the system to make sure this will taken care of. We value your opinion and will try harder to improve our service. Thank you!
iris R.
Haven't recieved my item can't track it and nobody answers phone number that's listed
Response from Leo BeddingApr 17, 2021
Hi Iris, I am sorry to hear that you are unable to get a hold of us. I see that your order was shipped out and one of our agent did reach out to give you further updates. Please check your spam box if necessary as I also found our system did send you an email with tracking number and chances are it might end up there. Please do not hesitate to get back to us if you need any further assistance.
Laverne D.
Product as described.
Response from Leo BeddingApr 16, 2021
Thank you for the review, Denver! It truly means a lot to us and we're super glad that you are satisfied with the item. We always aim to provide the best of the best for our dear customers. Hope to have you back again soon!
Makenna V.
Slightly thin, but otherwise very cozy and aesthetically pleasing.
Response from Leo BeddingApr 12, 2021
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky for customers like you and we will try harder to improve the quality to give you better items in the next purchase. We look forward to working with you again in the future!
Kelly
The quilt is cute. It is very flimsy and took forever to arrive. It is very misleading because Leo advertises being an American company. When I received the blanket, it said it was from Hong Kong. I’m highly disappointed by this. Never once did the “about”section mention the quilts would be manufactured in China.
Response from Leo BeddingApr 12, 2021
Hi Kelly, thanks for your time giving us a review. We do have different fulfillment centers in many countries, it depends on the type and style of the item, some are imported from other countries due to the fact that our factory takes resources there. We are sorry that you should have been informed this when ordering. We will try harder to improve the service and give you better experience the next time. Please reach us at [email protected] if there is anything we can assist you with.
Charles M.
HIgh quality. Looks exactly like the product as pictured. Arrived on time.
Response from Leo BeddingApr 12, 2021
Thank you so much for the positive feedback, Charles. We really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review. We would love to see you again in the near future!
Tabitha E.
This company is terrible. I ordered a custom quilt for my son's wedding. They sent the wrong quilt, then said oh we are sorry, our mistake, we will give you 5% off, then it was 15%. I said no thanks, I want to send this one back, and want my money back. The wedding is passed and you ruined my gift. They then said oh well we cannot give you a refund until you send the WRONG quilt back and pay yourself to send it back, even though it was THEIR mistakes. I have asked over and over for a shipping label to send back the WRONG quilt they sent. They continue to say that I have to pay to ship back THEIR mistake. Do yourself a favor and order from another company.
Response from Leo BeddingApr 8, 2021
Hi, Tabitha. I am sorry to hear that your experience with us has not been the best. I have looked at your order and found that the mistake was from our end. We also process the refund and you can keep the item as an apology for the inconvenience. An agent will also send the information via email so please reply to us if you need any further assistance. Thank you!
