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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Sára Mária Š.
Aug 20, 2024
Communication with the company
Employees in this company are so patient and helpful! Easy understanding communication. Fast response to all of my messages. Good problem solving. Thank you for your service!
Response from LensmartAug 21, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Nicole Aslett H.
Aug 20, 2024
Excellent response time
I have not received my glasses as yet but had a query regarding them and Lensmart responded so quickly. It has made me feel so at ease and I can’t wait to receive the two pairs that I ordered
Response from LensmartAug 21, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Bianca
Aug 20, 2024
The customer service is top tier.
The customer service is top tier.. they are very patient with their customers ✨had a wonderful experience!
Response from LensmartAug 20, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Consumer
Aug 20, 2024
Very reliable quality and delivery
This is my second time ordering my prescription glasses and I’m still very pleased with how reliable lensmart is. The quality is undeniable and what you see on the site is exactly what you get. I’m overall happy with the fast delivery and prompt communication via the site and email regarding my order.
Response from LensmartAug 20, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Tasha
Aug 20, 2024
I never received my glasses
I never received my glasses. It says they were delivered and they won't do anything to help me find where my glasses were delivered to
Response from LensmartAug 20, 2024
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Paula
Aug 19, 2024
Always very happy with Lensmart…
I'm always very happy with my Lensmart purchases. And in the several times that I have contacted them with questions, their customer service has been very friendly, attentive and timely. I have bought glasses elsewhere but I find that in my Lensmart experience is the best, and that brings me back.
Response from LensmartAug 20, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Yibanati
Aug 19, 2024
I had a problem with my spectacles.
I had a problem with my spectacles.. Consulted with them and they were quick to answer and I was helpful immediately. Great service!
Response from LensmartAug 20, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Thobeka M.
Aug 19, 2024
Super great quality and shipment it 2weeks
Received my glasses in a a very good condition and the quality is amazing.I will definitely refer my family and friends and the service is beyond amazing.
Response from LensmartAug 20, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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