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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Ximena B.
Aug 28, 2024
Obsessed 🤩
OMG! I can’t express how lovely my new glasses are!!! I wait about a month to get them but every second was nothing compared with the success. I’m obsessed. Definitely I’ll buy more styles. Hundred percent recommend
Response from LensmartAug 29, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Arnetta P.
Aug 28, 2024
Refunds
Horrible experience with customer service had to ask for a refund at least five times. Was charged twice thru PayPal. They still don't acknowledge see one charge even tho I have sent several screenshots. I am so frustrated. Will never do Business's with them again. Also phone number does not work. LensM art addressed my issues and has let me know my refunds are forthcoming. So don't give up on their customer service dept
Response from LensmartAug 29, 2024
Sorry for the inconvenience. We found that there is only one payment record for your order. We found that you transferred the money to us, but we have no communication record before. What is the reason for your transfer? We have sent you a screenshot of the record via email. Can you confirm and reply to us? Thank you for your understanding and cooperation.
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ginette B.
Aug 28, 2024
Excellent service courtoisie…
Excellent service courtoisie impeccable. Merci..
Response from LensmartAug 29, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Keri L.
Aug 28, 2024
They were very helpful in answering…
They were very helpful in answering questions quickly and I love their products!
Response from LensmartAug 29, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Gaby B.
Aug 28, 2024
un servicio al cliente excepcional
un servicio al cliente excepcional
Response from LensmartAug 29, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Nicole D.
Aug 28, 2024
They are very sweet and understanding
They are very sweet and understanding. They make sure to help with everything you need. And they have amazing quality.
Response from LensmartAug 29, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Holly W.
Aug 28, 2024
Eyewear and price done just right!
Just received my second pair of glasses and I’m in love with the clear frames. Lensmart has perfected how they do eyewear and I love that I can have so many choices for such a great price!
Response from LensmartAug 29, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Report
Corinna
Aug 28, 2024
Great quality glasses and awesome…
Great quality glasses and awesome customer service ...lensmart went above and beyond to help me when my order was last at no fault of their own ...thanks for the great customer service
Response from LensmartAug 29, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report

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