By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
lensmartonline.com
Website
lensmartonline.com
Category
Vision & Hearing
Location
Rancho Cucamonga, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
BA
Barbora
I recently bought a pair of…
I recently bought a pair of prescription glasses from this website, and I have to say I’m extremely impressed with the entire experience. First of all, the design of the glasses is top-notch. They have a sleek, modern look that fits perfectly with my style, and I’ve already received several compliments on how they look. Whether you’re going for something classic or a bit more trendy, there’s a wide range of frames to suit every taste.
What truly stood out to me was the price. Compared to other places, these glasses are incredibly affordable without compromising on quality. You really get great value for money, which is something I always appreciate when making a purchase. I had the freedom to choose from a large variety of frames, which made it easy to find something that matched both my aesthetic and practical needs.
The icing on the cake was how quickly my order arrived. I wasn’t expecting such fast delivery, but the glasses arrived well ahead of schedule. The packaging was also very secure, ensuring the glasses arrived in perfect condition.
All in all, I couldn’t be happier with this purchase. If you’re looking for stylish, affordable, and high-quality prescription glasses, I highly recommend getting them from this site. The combination of a great selection, excellent pricing, and speedy delivery makes this website a top choice for anyone in need of new eyewear.
Response from LensmartOct 9, 2024
Thank you for your valued review.
We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
JW
Jeania W.
I have ordered numerous pairs of frames…
I have ordered numerous pairs of frames from this company and I’ve never had a problem with delivery or any of my frames. I love every pair of glasses that I’ve ordered. I did recently placed the order that got lost in transit, which was not the company's fault so when I reached out to them and let them know, that I did not receive my package They had a very quick response time and we’re very helpful and understanding and assure me that I would receive my package by sending out another one good quality customer service and I appreciate that
Response from LensmartOct 9, 2024
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
SD
Sandra Denise W.
I messed up on my address
I was multitasking while putting in my address a didn’t double check, an my order was being processed an I freaked out but I decided to message. Then a day later got a reply a they helped me me with fixing my address a got me to double check and im expected to get my pair of glasses in. There is way more to chose from an I plan on getting more. This is my very first time ordering my glasses an I thought I would try because my frames I got are crappy. I live in a small place an have to travel to a city to get some an ya not worth it if I can start ordering. One happy camper here🙌🏼
Response from LensmartOct 9, 2024
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
JA
Jaime
I love shopping with Lensmart
I love shopping with Lensmart. They have beautiful high quality glasses at an affordable price. The customer service is also extremely helpful. I highly recommend Lensmart to all of my family and friends.
Response from LensmartOct 9, 2024
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
SI
Sierra
If I could give a half a star I would!
If I could give a half a star I would! I am having a TERRIBLE time trying to return my glasses I ordered. One pair of the glasses came crooked out of the packaging, the other pair just wasn’t up to my standards from the photos I saw. I have been trying for two weeks now, going back and forth through email. I keep getting told something else to do, they keep asking questions. I would like to speak with someone 1-1 and I am not able to! It will be hours, even days before I get a email response back! They gave me a discount code to use for the next time but won’t give me the return. The number I have tried calling multiple times rings and then beeps busy and won’t go through. Terrible terrible experience!
Response from LensmartOct 9, 2024
Thank you for your review. We are sorry to hear that. We have understood the situation of your order. We are really sorry. We did not refuse to refund you. We just want to confirm the specific information and solve it better for you. Our customer service has provided you with a solution and is waiting for your reply. Once we receive your reply, the customer service will follow up with your order as soon as possible, and we will definitely solve the problem for you!
MA
Maya A.
They have a good customer service team
They have a good customer service team, and you can find good deals for beautiful products and affordable prices
Response from LensmartOct 9, 2024
Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
WR
Wilma R.
Excellent service
Excellent service, the glasses as exactly as advertised on the website, fits as per website. Neatly packaged each with a protective case and cleaning cloth. Great quality and definitely value for money
Response from LensmartOct 9, 2024
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!