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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Kim W.
Oct 31, 2024
This company went above & beyond with…
This company went above & beyond with there customer service. I had to exchange my frames due to a sizing issue & they were great!! Very satisfied with my purchase. Will be purchasing with them again😊
Response from LensmartNov 1, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Danielle C.
Oct 31, 2024
Amazing
I was skeptical after I had ordered as I saw bad reviews however this company has been amazing. I recieved my order within the time frame specified. Upon receiving, I realised o should have opted for thin lenses and they have been so helpful over their Facebook chat. They sent me a payment link so I can get some replacement lenses sent too!
Response from LensmartNov 1, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Tiffany H.
Oct 31, 2024
I have been using Lensmart for a few…
I have been using Lensmart for a few years now and I absolutely love their glasses and service. I started using them to get glasses when my insurance ran out and I have just stuck with them ever since when I want a new pair of glasses! Absolutely recommend!!
Response from LensmartNov 1, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
LaNita C.
Oct 31, 2024
IMPECCABLE Customer Service
The customer service that I received was FLAWLESS! I received an incorrect color of frames and let Lensmart know right away with proof. I received a response in a timely manner and all the responses were very professional. I was apologized to multiple times by multiple people. I really feel like Lensmart care about me as a customer and went above and beyond to remedy the issue! I’ve shopped on Lensmart many times and will continue to do so as I really feel like a valuable customer! A1 Customer Service! Kudos to all that helped me and kudos to the company!
Response from LensmartNov 1, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Eszter
Oct 31, 2024
I recommend it to everyone
I recommend it to everyone! If you want glasses that look good and have a good price, look for them with confidence! ❤️
Response from LensmartNov 1, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Ivett O.
Oct 31, 2024
The customer service is very helpful
The customer service is very helpful, they responded quickly and corrected my order. so if you mess something up with your order, look for them with confidence. :)
Response from LensmartNov 1, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Gergo P.
Oct 31, 2024
All the glasses are great job.
All the glasses are great job.
Response from LensmartNov 1, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Report
Kat
Oct 31, 2024
It’s the fact that it didn’t take long
It’s the fact that it didn’t take long. I am so happy with my frame, it fits perfectly.
Response from LensmartOct 31, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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