Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

11,249 approved reviews, newest moderated first

PB
Dec 1, 2024
Highly Recommended
I want to thank (LenSmart) for their superb assistance with my purchase. A family member recommended Lensmart to me. My first purchase consists of (5) pairs of eyeglasses. Lensmart prices for eyeglasses are very reasonable and affordable, which is a plus for me. I encountered a few problems with my purchase along the way about my prescription lenses but the representatives were always pleasant and kept me updated on the next steps.
Response from LensmartDec 2, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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customer
Dec 1, 2024
Excellent customer service
I initially had some issues with my delivery, but I must commend Lensmart for their outstanding customer service. After I raised my concerns, they responded promptly and helped me locate my package in no time. The prescription glasses are absolutely perfect—it feels like I have a whole new set of eyes! The quality is excellent, and the entire experience has left me thoroughly impressed. A big thank you to the Lensmart team for addressing my concerns so quickly and ensuring a great outcome. I highly recommend Lensmart for their amazing products and exceptional customer service.
Response from LensmartDec 2, 2024
Sorry for the inconvenience. We are sorry to hear this. We checked your order and the logistics information shows that the package has been delivered. We have reported your problem to the logistics company and we will let you know as soon as we receive a reply from the logistics company. Our customer service has also contacted you to confirm the address in the order with you and is currently waiting for your reply. Please don't worry, if the package is lost, we will definitely provide you with a solution. If you have any questions, you can contact our customer service and we will do our best to help you. We will definitely solve the problem for you! Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Brittany H.
Dec 1, 2024
Perfection
The glasses are beautiful and the quality is incredible and the price is unbeatable.
Response from LensmartDec 2, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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nonkululeko N.
Nov 30, 2024
I am a happy customer
I am a happy customer, thank you so much lensmart for keeping your services up to standard as for my glasses they are of great quality i will definitely be ordering from you again
Response from LensmartDec 2, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Irène B.
Nov 30, 2024
Très bon service
Très bon service et je suis entièrement satisfaite
Response from LensmartDec 2, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Marie
Nov 30, 2024
J'ai bien aimer mon expérience d'achat.
J'ai bien aimer mon expérience d'achat.
Response from LensmartDec 2, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Chulu N.
Nov 30, 2024
Carley👓
I’m absolutely thrilled with my new glasses from Lensmart! The style and quality exceeded my expectations. The frames are stylish, comfortable, and well-made. l've received countless compliments on how great they look. The prescription lenses are crystal clear, and the overall craftsmanship is top-notch. Highly recommend Lensmart for their affordable, trendy, and high-quality eyewear!
Response from LensmartDec 2, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Naa’ilah
Nov 30, 2024
Really worth it!
Really cheap but well made prescription glasses! I had an issue with my lenses but it was quickly fixed by the team! They were really helpful and kind throughout the entire process
Response from LensmartDec 2, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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