LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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virginia
I’ve been using this company for a while now, and if I ever had any issues customer service was right on top of it, answering all my questions or concerns. Highly recommend
Response from LensmartDec 12, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Veronika V.
Brýle jsou naprosto TOP. Bála jsem se co mi dojde za ty peníze ale jsem nadšená 😍 Komunikace skvělá, poradí, pomůžou. Můžu jen doporučit hned jdu objednávat další 😀
Response from LensmartDec 12, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Setty M.
I love that I’m spoilt for choice. The process was smooth and delivery came sooner that expected which is amazing. I am in love with my new glasses. Thank you
Response from LensmartDec 12, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Kiss I.
Helpfufl and fast good communication
Response from LensmartDec 12, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Jolana B.
I have a very good experience. I received quick and very willing help with the problem. Communication was fine. I will include Lensmart among my favorite stores
Response from LensmartDec 12, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Khuthala N.
I haven’t purchased from them but I would rate them 100% because I have witnessed from people close to me, their self service is so friendly useable , quality and beautiful range of frames, affordable and strong, also they deliver what you have ordered, I can’t wait to do my 1st purchase with them.
Response from LensmartDec 11, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Lwall
First time ordering and was very happy with the quality of the glasses. They were very helpful when I reached out about a pair that I ended up not liking at all, and they let me exchange them without question. Will order form them again.
Response from LensmartDec 11, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Linda C.
Horrible customer service, still waiting!!!!! Dont waist your money. If your lucky enough to get an answer, it's a lie. I'm cancelling the payment! Save yourself the aggravation.
Response from LensmartDec 11, 2024
Sorry for the inconvenience. Your package was sent on November 26th and is still within our time frame. Since the logistics information shows abnormalities, we have contacted the logistics company to verify. After investigation, the logistics company reported that your package is currently being cleared. Can you wait patiently? If the package is lost or other abnormalities occur during transportation, we will definitely provide you with a solution. We have urged the logistics company to speed up your package as much as possible, and we will also monitor the subsequent situation of the package. If you have any questions, you can contact our customer service and we will do our best to help you. We will definitely solve the problem for you!
