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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Sharon K.
Jan 15, 2025
Took a little longer to get here due to…
Took a little longer to get here due to the holidays. But, I loved the glasses. The fit was good and they seem to be of really good quality. I got the progressive lens and the Kien frame.
Response from LensmartJan 16, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Beverly D.
Jan 15, 2025
The customer service was excellent.
The customer service was great. They contacted me several times concerning my prescription. The company stay in touch with me during the process. I never imagine excellent customer service online like I received.
Response from LensmartJan 16, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Irem D.
Jan 15, 2025
The glasses have a very good quality…
The glasses have a very good quality and I am really satisfied. The prescription is perfect and the glasses come clean in a pretty box. really helpful and friendly service. I can recommend it to everyone who wants to buy pretty glasses for a cheap price.
Response from LensmartJan 16, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Report
Audra
Jan 15, 2025
The customer service is the best
The customer service is the best! When I had a problem with my prescription on my glasses they were very helpful and listen to my problem. They were very quick with their response and help me resolve the issue professionally.
Response from LensmartJan 16, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Chris T.
Jan 15, 2025
Above and Beyond Customer Service
I have ordered a total of 4 pairs of glasses from Lensmart within the last year and the last purchase they went above and beyond for me. I placed an order just before the Canada Post strike so I didn't receive the glasses till after the strike was over, about a 6 week delay. Lensmart offered me a 20% discount on the purchase for the trouble even though it wasn't their fault. Their selection of glasses are fun and I've never had an issue with the prescription. Best value for my dollar!
Response from LensmartJan 16, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Tshilidzi T.
Jan 15, 2025
The quality of the glasses is…within my prescription
The quality of the glasses is exceptional and the company is legit I’ve received my glasses as soon as possible.
Response from LensmartJan 16, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Patricia M.
Jan 15, 2025
“I had a great experience with this…
“I had a great experience with this online marketplace – the selection was impressive and the prices were competitive, very, very very cheap. The customer service was also excellent.” DELIVERY IS VERY FAST ! My glasses in Canada $1400 My glasses from Len $50
Response from LensmartJan 16, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Raluca M.
Jan 15, 2025
I bought 2 pairs of glasses and they…
I bought 2 pairs of glasses and they fit perfectly on my face ❤️❤️❤️. The material is strong, don’t worry about it, they will last longer than you expect.
Response from LensmartJan 16, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Report

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