Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

11,249 approved reviews, newest moderated first

J&C
Feb 4, 2025
TERRIBLE EXPERIENCE!!
Writing a second poor review because they are so terrible to deal with. Trying to get a straight answer is like pulling teeth. After over a dozen emails in a thread over the course of three weeks, all delayed at their hand…now they are changing dates and claiming that we don’t get full refund. This is a waste of time and unbelievably poor customer service. And yet, I am certain that they will respond to this review within mins as they try to maintain their image of a good company to deal with. DO NOT PURCHASE FROM LENSMART!!
Response from LensmartFeb 5, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Puleng
Feb 3, 2025
Had a problem with my order and the…
Had a problem with my order and the service and assistance I got was amazing
Response from LensmartFeb 4, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Sass T.
Feb 3, 2025
Love it🙂 thank you
Love it🙂 thank you
Response from LensmartFeb 4, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Claude S.
Feb 3, 2025
Plus que tres satisfaite
Tres satisfaite, service a la clientele, au dessus de 200%, commande et produits parfait! Je les recommande fortement! Claude
Response from LensmartFeb 4, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Nathalie
Feb 2, 2025
Glasses of very good quality
Glasses of very good quality. Super courteous customer service and very fast response. I recommend!
Response from LensmartFeb 3, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Rayza-Thaiz N.
Feb 2, 2025
I have ordered about 4 pairs of glasses…
I have ordered about 4 pairs of glasses off lensmart and they have just been perfect. My recent pair were a light pink/white gradient with sparkly pink section on the side of the frame. They were absolutely amazing and just as I expected. They fit great too.
Response from LensmartFeb 3, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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BK
Feb 2, 2025
Great customer service!
Great customer service! My glasses broke, I messed them and they made it right they were amazing to work with!
Response from LensmartFeb 3, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Donna A.
Feb 2, 2025
2 pair!!!!
2 pair of glasses ordered.
Response from LensmartFeb 3, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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