LensmartReviews of lensmartonline.com

I’ve ordered from Lensmart quite a bit. My last order was somehow “lost”. Lensmart was quick to make it right. Offered to resend my order and expedite shipping. I’m truly thankful for them going above and beyond when it wasn’t even their fault. Thank you Lensmart.

Their customer service is good and the lens options are also great

Very good. I am very happy

I love the glasses, they are really good quality for a great price. The variety is really wide, everybody can find what they want, and it’s really good that you can try on the glasses to your picture so you can see what fits you. They also delivered the diopters as I needed it. Great customer experience!

Great customer service. They work with you until you are fully satisfied with your glasses. The price is nice as well.

I ordered single vision glasses on January 26, 2025. The website says 3 to 5 days to process single vision lenses. My order hasn't been updated since the day I ordered so I emailed customer service. Their response was that there was a defect in the lenses and they were making them again. Instead of telling me that's why they weren't shipped yet, they waited for me to contact them. They assured me that my order has been expedited, however when I look at my order, it's now February 13 and there still hasn't been any progress made on the manufacturing. I emailed again asking for a timeline and was told they can't tell me. I also paid for advance shipping because I planned on taking my new glasses on a trip. I would have had plenty of time to get used to them if they had lived up to their original timeline. A lot of good that did me. *UPDATE It's now February 24 and I still haven't received my order. They were supposed to be delivered on the 22nd but now my tracking says "moving through system and will arrive late". Their last location said they were still in New York. I was offered a 10% discount on my NEXT purchase. No thanks, I'll never order from this place again. I paid extra for fast shipping. There wasn't any offer to refund that or give me 10% back for this order. Lesson learned.

Absolutely over the moon with my first order . These glasses are exceptional for a such great price! Highly Recommend Lensmart to everyone

They are very efficient and helped me in the process of getting my new glasses. They always attend with respect and everything turned out very easy and fast. 100% recommended