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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Nikolett H.
Mar 14, 2025
Elégedett vagyok a kommunikációval
Elégedett vagyok a kommunikációval, és a szemüvegek minőségével is! Nem esnek le a fejemről, tökéletesen látok velük, nem fáj a fejem. Imádom őket! El sem hiszem, hogy ilyen árban ilyen szemüveget lehet kapni!
Response from LensmartMar 17, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Tonia
Mar 14, 2025
Great customer service
Customer service is very helpful and kind. They are very accommodating and willing to work together on resolving issues.
Response from LensmartMar 17, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Dzsenifer S.
Mar 14, 2025
I am extremely satisfied with my Lensmart glasses
I am extremely satisfied with my glasses. The company is characterized by quality materials, fashionable design, a large selection and reasonable prices!
Response from LensmartMar 17, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Dhani raj P.
Mar 14, 2025
Excellent Eyeglasses and a good price
Excellent Eyeglasses and a good price Thank you
Response from LensmartMar 14, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Kathryn P.
Mar 14, 2025
Fast shipping and fast team response!
Fast shipping and fast team response!
Response from LensmartMar 14, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Bianca A.
Mar 14, 2025
That is outright FRAUD
That is outright FRAUD. Every so-called "positive review" is now highly suspicious. I paid for expedited shipping, yet when my order didn’t arrive, all I got was a dismissive "wait longer"—despite them charging an outrageous amount for shipping. When I demanded a refund, they completely ignored me. This is a scam operation preying on customers with deceptive promises and zero accountability. DO NOT TRUST THEM. DO NOT GIVE THEM YOUR MONEY. NEVER. EVER. AGAIN.
Response from LensmartMar 14, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Alexe T.
Mar 13, 2025
J’ai adoré mon experience avec…
J’ai adoré mon experience avec LENSMART, très abordable et durable. Plusieurs modèles pour tous les styles! Je recommande vraiment, l’aide nécessaire et réponds à vos questions rapidement.
Response from LensmartMar 14, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Report
Vanda
Mar 13, 2025
My customer service experience was…
My customer service experience was Excellent!!! This was my first time ordering. The glasses arrived on time but with a minor issue. I contacted customer service and they were prompt to get back with me and resolve the issue. My glasses are spot on and beautiful! I will be ordering again.
Response from LensmartMar 14, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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