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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Sara Clarice L.
Mar 25, 2025
They are the best glasses they are so…
They are the best glasses they are so nice an i live them i can't wait for my new pairs I've brought some from different sites they are not as good as lensmart they are so worth it
Response from LensmartMar 26, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Jennifer W.
Mar 25, 2025
Will order again
Lensmart is a great company with great communication and great shipping. I love my glasses and will order again.
Response from LensmartMar 26, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Horváth Á.
Mar 24, 2025
Nagyon szuper az összes szemüveg
Nagyon szuper az összes szemüveg, kényelmes és jól áll mind
Response from LensmartMar 25, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Natalie
Mar 24, 2025
Broken Arm Resolution
I got my frames from Lensmart and was in love immediately. They fit perfectly upon arrival, with no need for adjustment which was a huge bonus and surprise. Everytime I wear them, I always get compliments, and they quickly became my favourite frames. Being able to virtually "try them on" before ordering helped me in deciding if they would suit my face or not. I wore them everyday, and after two months, one of the arms did suddenly come off - the little screw no where in sight. I understood Lensmart offers a 365 day warranty, and I am so pleased with their customer service in helping to resolve this issue. They are sending me a replacement pair, honoring their warranty. Overall, I recommend Lensmart.
Response from LensmartMar 25, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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remy T.
Mar 24, 2025
I love lensmart glasses.
I love lensmart glasses.. they have yhe most unique styles no other brand has and they're affordable and if you encounter any issues they are so nice and quick to fix any issues and they communicate well. Definitely would highly recommend this brand to all the glasses wearing people
Response from LensmartMar 25, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Nosipho
Mar 24, 2025
Great products and service
Lensmart offers high quality, trendy glasses at a fraction of the normal prices locally. For an online store, their after sales service and support is phenomenal.
Response from LensmartMar 25, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Doris B.
Mar 24, 2025
I bought a pair of glasses from them
I bought a pair of glasses from them. Had them 3 months and bent over to pick something up and the glasses slid off my face. They don't have the arms to replace nor any type of warranty all they wanted to do is send a coupon for another pair. We'll if the glasses was made well they would of never broke from a couple feet So beware you won't get any replacements if it happens with anything thing obviously. Won't buy here again.
Response from LensmartMar 25, 2025
Thank you for your review. We are sorry to hear that. Lensmart offers a 365-day warranty (warranty will be determined by the date of the parcel signed) covering clear defects in material and workmanship. We noticed that your glasses were dropped and broken. We are sorry that this situation is not covered by our warranty and we have no way to handle it for you. Thank you very much understanding~
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Erika B.
Mar 24, 2025
Excellent customer service
Excellent customer service, they were able to correct any issues I had with my order without any hassle or problems. I own multiple pairs of glasses by them and I love all of them.
Response from LensmartMar 25, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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