Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

11,249 approved reviews, newest moderated first

Sabrina B.
Apr 1, 2025
Pire service client jamais vue
Pire service client jamais vue. Très compliqué se faire rembourser et très décevant aucune étiquette de retour remis. Frais de retour à notre charge. J’ai jamais vue ça sur d’autres site d’achat de lunette en ligne.
Response from LensmartApr 2, 2025
Sorry for the inconvenience. You contacted us to say that two of the glasses were not suitable and the other two were not clear.We asked if you need to change other frames and want to confirm your prescription to find out the reason for your unclear vision. After you refused, our customer service has processed the return for you. Regarding the return shipping fee, our policy has specific instructions. You can click the link to view the specific information.Link:https://www.lensmartonline.com/about/return-policy/.Thank you for your understanding.
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Cats
Apr 1, 2025
Great quality/price ratio.
Great quality/price ratio. A wide variety of frame choices. It's a great solution for having multiple pairs of glasses, allowing you to diversify your looks daily. When purchasing, it's important to pay attention to the frame sizes indicated on the website and choose the most suitable lenses for your prescription.
Response from LensmartApr 2, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Maëlys
Apr 1, 2025
Good expérience
Good expérience
Response from LensmartApr 2, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Szimi
Apr 1, 2025
Review
The selection of the items this store sells is endless. The shipment was pretty fast, and was packaged good, so it could not be harmed during traffic. The support is answering fast, they are really flexible and provide help in almost every case that can happen. I am satisfied with their service.
Response from LensmartApr 2, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Love J.
Apr 1, 2025
I have been wearing the lensmart…
I have been wearing the lensmart glasses for a week now and honestly speaking, the compliments I get from wearing them match their quality, style and lens. The lens was well put and the communication from them was seamless. I got the jimmy clip ons and they literally fit and they don't fall off. I will definitely be back for more pairs
Response from LensmartApr 2, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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James
Apr 1, 2025
Best price and quality
Best price! Great product! I’ll be back!
Response from LensmartApr 2, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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musa M.
Apr 1, 2025
110% online service and products
I am absolutely thrilled with my new prescription glasses! I was a bit skeptical about buying glasses online, but the process was seamless and the end result is perfect. The website was easy to navigate, and the virtual try-on feature helped me find the perfect frame for my face shape. The ordering process was straightforward, and I received my glasses within a week. The quality of the glasses is top-notch - the frames are sturdy, the lenses are crystal clear, and the prescription is spot on. I've received so many compliments on my new glasses already! The customer service team was also extremely helpful and responsive to my questions. Overall, I'm so impressed with this company and would highly recommend them to anyone looking for prescription glasses online. 5 stars isn't enough - I'd give them 10 stars if I could!
Response from LensmartApr 2, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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nkateko N.
Apr 1, 2025
Lensmart is the best in all aspects
Lensmart is the best in all aspects, their communications team is always hands on and ready to help. Anyone wanting to buy from them can so without any hesitation, happy shopping to everyone🤗🤗🤗.
Response from LensmartApr 2, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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