By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
lensmartonline.com
Website
lensmartonline.com
Category
Vision & Hearing
Location
Rancho Cucamonga, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I had bought a few glasses that I loved, one of them broke shortly after getting them and when I messaged them about the issue they were very kind and offered to send me a free pair as well as a discount for any future orders! Will continue to recommend them to friends!
Response from LensmartMay 29, 2025
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
EL
Elisabeth
Good quality
The glasses are beautiful, they are perfect and they arrived quickly. I love them!
And customer service is very professional.
Response from LensmartMay 29, 2025
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
SP
Sarah P.
Great Customer service
I've ordered from Lensmart three times and never been disappointed! Good quality and unbeatable price. However, last time, there was a small error regarding the color I had selected for the sunglasses. They responded quickly (within 24 hours), and sending a new pair at no extra cost.
I recommend them and will definitely buy again.
Response from LensmartMay 29, 2025
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
ZA
Zahelis A.
5-Star Review
5-Star Review: Absolutely Thrilled with My Lensmart Glasses!
I recently ordered two pairs of glasses from Lensmart, and I couldn’t be more pleased with the entire experience! From start to finish, everything was smooth, professional, and exceeded my expectations.
First, the ordering process was incredibly user-friendly. The website made it easy to upload my prescription, try on frames virtually, and choose the perfect styles. I loved the variety of designs available — modern, stylish, and affordable — and I found two pairs that matched my taste perfectly.
When the glasses arrived, I was blown away by the quality. Both pairs looked exactly as pictured (if not better!) and felt sturdy and well-crafted. The prescription was spot on, and the lenses were crystal clear. I especially appreciated the thoughtful packaging — each pair came with a case and cleaning cloth, which was a nice touch.
What really stood out to me was the comfort and fit. I usually struggle with finding frames that sit well on my face, but both pairs from Lensmart fit like a dream right out of the box. No adjustments needed!
Overall, I’m beyond satisfied with my purchase. Great quality, great value, and fantastic customer service. I will definitely be ordering again and recommending Lensmart to friends and family. If you’re on the fence, go for it — you won’t be disappointed!
Response from LensmartMay 29, 2025
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
SZ
Senem Ö.
Super aufgefallene Brillen Qualität…
Super aufgefallene Brillen Qualität sehr gut kundendienst hilft bei jedem Problem.
Response from LensmartMay 29, 2025
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
QS
Qyra S.
I love the glasses
I love the glasses. The quality is very good and they make the glasses however you want it! The glasses look’s exactly as the photos!! I’m very happy with the glasses!!
Response from LensmartMay 29, 2025
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!
ES
Eszter S.
I am extremely satisfied
I am extremely satisfied with my experience with this store! The customer service team was incredibly helpful and responsive throughout the entire process. They patiently answered all my questions, helped me resolve an issue with my order, and made sure I received the right product. Their professionalism and dedication to customer satisfaction truly stand out. I would highly recommend this store to anyone looking for quality eyewear and excellent service. Thank you so much!
Response from LensmartMay 29, 2025
Thank you for your valued review.
Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
VR
Veronika R.
Dokonalé!
S brýlemi jsem velmi spokojená!
Rychlé dodání, kvalita výborná za málo peněz... Doporučuji!
Response from LensmartMay 29, 2025
Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!