LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Xoliswa
My numbers were not clear
Response from LensmartAug 27, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
KKM
My prescription was matched to a tee, exactly what I was looking for. I especially loved one of the frames I received, so cute and easy to carry around too. Lensmart really delivers on quality!
Response from LensmartAug 27, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
joyce L.
I was very worried after I read reviews that pretty much lean negative. I had already ordered two prescription progressive glasses when I realized they had a lot of negative reviews. Took about 20 days to receive it.glasses are perfect. Frames are pretty. The lens are crisp and clear progessives.Customer service answered my question within 24 hrs and exactly what I needed to know. Very happy with purchase.
Response from LensmartAug 26, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Di
Great customer support, good glasses for the price. Satisfied
Response from LensmartAug 26, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Emily W.
My order left California for Maryland 12 days ago and quickly disappeared. There has been no helpful response from the company. Like a fool I paid extra money to ship them fast and that's a rip off you discover after you place the order. Don't use this company.
Response from LensmartAug 26, 2026
We sincerely apologize for your unpleasant shopping experience. Your package was shipped on August 20th. The tracking information you saw is a system prediction, not the actual tracking information. We have contacted the logistics company, and they have confirmed that your package is in transit and will update the actual tracking information later. Please don't worry, we will provide assistance if any issues arise with your package later.
Pamelah C.
Communication skills on high level and follow up top notch
Response from LensmartAug 26, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Marc T.
Très mauvaise expérience. J'ai acheté des lunette avec prescription et impossible de m'en servir. Ils disent sur leurs site que c'est facile de les retournées mais en réalités c'est impensable. J'ai fait examiné mes verre juste pour le plaisir par un intermédiaire dans le domaine et il m'a confirmé que les verres ne correspondait aucunement avec la prescription. Alors évité cette entreprise c'est de la fraude.
Response from LensmartAug 26, 2026
We sincerely apologize for your unpleasant shopping experience. Our eyeglasses are made according to the prescription data in your order. However, many factors can affect the fit of eyeglasses. Based on your description, we have confirmed that a pupillary height issue is causing the lenses to be unusable. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.
Laura
My lensmart glasses are surprisingly good quality. They are very solid and detailed for the price. They are comfortable to wear and very fashionable. I can definitely recommend them!
Response from LensmartAug 26, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
