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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Onele M.
Aug 27, 2026
I love the quality of the frames as…
I love the quality of the frames as well as having a variety to choose from. The website is easy to navigate as well making it easier to order and my favourite feature is when you can upload your photo and you can virtually try on the glasses you would like to order.
Response from LensmartAug 30, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Eden C.
Aug 27, 2026
I am amazed!
I received 2 pairs of glasses from this company and to say I’m obsessed is genuinely an understatement. I’ve worn prescription glasses since I was eight years old, so I’ve spent a lot of money on a pair of glasses each time. I was unsure that the quality of these glasses and the shape would be good/accurate due to the affordable price, that was not the case! Everything is great quality, my prescription is perfect and both pairs are super comfortable! And they look cute! They also have amazing customer service.
Response from LensmartAug 30, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Thandolwethu A.
Aug 27, 2026
Ive just received my glasses yesterday
Ive just received my glasses yesterday, im very happy and impressed by the quality of the glasses and most importantly the styling of it. Im very satisfied.
Response from LensmartAug 30, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Molly
Aug 27, 2026
Love my glasses
Love my glasses
Response from LensmartAug 30, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Sibongile
Aug 26, 2026
I received a good customer service
I received a good customer service. They delivered on time. My gasses came on time, with right lenses as prescribed. I'm still gonna place more orders from you. I'm a happy client ☺️
Response from LensmartAug 27, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Aly ..
Aug 26, 2026
Quick and efficient customer service…
Quick and efficient customer service and a great product
Response from LensmartAug 27, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Lesley L.
Aug 26, 2026
Have nothing to do with this company
Have nothing to do with this company, they are little more than scammers. I ordered some varifocals from them, sent my prescription and PD exactly as stated from my optician. I already have glasses of this prescription. When I received the glasses I didn't like the way that they looked on me and they were flimsy and cheap looking. Lensmart wouldn't refund the money as they claimed that the prescription they received was wrong.I kept telling them that the lenses were OK but the frames were awful. I was offered a partial refund and I have to pay for the return. Please, have nothing to do with this company.
Response from LensmartAug 27, 2026
We sincerely apologize for your unpleasant shopping experience. Our eyeglasses are made according to the prescription data in your order. However, the fit of eyeglasses is affected by many factors. Since you contacted us earlier saying the glasses didn't fit your vision, we confirmed your prescription with you. If the frames are not suitable, we are happy to arrange an exchange for you. If you insist on a return, we will respect your wish and process it for you. Return shipping costs are clearly stated on our website and are the responsibility of the customer; thank you for your understanding. If you have any questions, you can contact our customer service and we will do our best to help you. We will definitely solve the problem for you!
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Kass
Aug 26, 2026
Super affordable and SO CUTE
Super affordable and SO CUTE. I had to reorder a pair of frames I lost during a move. They are my favorite pair of blue light glasses and I've tried 6 others. So worth it!
Response from LensmartAug 27, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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