LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Anele N.
Great service with great product, thank you so much.
Response from LensmartJul 8, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Cherilynn F.
I received my glasses a lot sooner than they were expected!! I also loved the fact that you can try on any frame you’d like online before ordering. I love how you can get GREAT quality glasses for the low! I HIGHLY recommend to anybody that has spent an arm and a leg on glasses that break within a year!! AMAZING!! 🤩🤩🤩
Response from LensmartJul 8, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Shayla G.
Cute, affordable glasses. Great customer service as well.
Response from LensmartJul 7, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
sally
Everything went well, I'm very satisfied. At first I accidentally entered the wrong pupil distance, but the customer service was quick and helpful. In the end, I didn't have to wait long and received my order. I really like all of them!
Response from LensmartJul 7, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Mashudu M.
I have ordered 7 pairs of prescription glasses from Lensmart so far and the quality never disappoints. Glasses are super affordable, light weight and crystal clear. Customer service is also amazing. Will definitely be ordering again
Response from LensmartJul 7, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Lorelei S.
I had trouble with shipping (I just moved) and they were very quick to help! I will definitely be ordering from them again! Their glasses are so cute and very affordable!
Response from LensmartJul 7, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Vanessa
The costume service was really helpful.
Response from LensmartJul 7, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Vero
AVOID AVOID AVOID! Horrible seller and extremely difficult to return anything, they said hustle free return which is BS! Taking over months now to sort out return, gasses didn’t fit well yet they made it my fault asking to pay £16 on top to make new replacement glasses plus return need to be paid to US for another £10-20 so in the end it will be very expensive glasses and not even sure the next one will fit! Avoid!
Response from LensmartJul 7, 2025
We are sorry to bring you an unpleasant shopping experience. We noticed that your actual PD is different from the data filled in the order. The wrong PD will affect the wearing effect of the glasses. We are willing to redo the lenses for you. For unsuitable frames, we can also arrange a replacement for you. Regarding the return shipping fee, there are clear instructions on our website. If you want to know more about the return and exchange policy, you can click the link to view it. https://www.lensmartonline.com/about/return-policy/ We have applied for a replacement for you. Once we receive your returned glasses and the warehouse confirms it, we will process it for you as soon as possible. Thank you for your understanding and patience.
