hunaism
Lensmart fraud!
Well. 1. My order was delivered more than 30 days (to Poland). 2. The lenses I've received (+1.75 and +1.5) where not as I ordered (+3 and +2.5) 3. I've ordered super thin (1.67), and they were plastic and even bigger than regular (with 1.5 index) 4. The response from Lensmart was I may buy another one with few % discount.
Response from LensmartJul 28, 2025
Sorry for the inconvenience. We noticed that the prescription you wanted was for reading lenses, but you purchased distance lenses. We made the distance lenses according to the prescription data uploaded in your order. Since you purchased the wrong lens type, you will need to pay for the new lenses if you want to change them. However, we have provided you with a special solution and are waiting for your response. If you have any further questions, you can always contact us. Thank you for your understanding and patience.




