LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing11,249 approved reviews, newest moderated first
Shoppingaddict
Amazing brand, great communication and amazing quality, would highly recommend them not only for glasses but sunglasses too
Response from LensmartSep 7, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
aldana
I ordered two pairs of glasses from Peru, they arrived in 3 weeks and I love them! The style is so cute and they are just as they are shown in the pictures. Also, my prescription was perfectly adjusted. The frames are very good quality too!
Response from LensmartSep 7, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Ann G.
WARNING DO NOT BUY from Lensmart online. I bought two pairs of glasses with Photochromic lenses. The lenses on both pair only tinted in the sun. They did not turn dark. I contacted customer service. Sent pictures. Showing them that either the lenses were defective or just bad and I want my money back for the obnoxious amount I paid for “tinting” , or new glasses with the correct lenses or a full refund. They said “we will only give you 25% off you next pair of glasses! Are you kidding me!!! Hundreds of dollars I spent and did NOT get what I paid for! THIEVES! Do not do business with them!!!! UPDATED: When I originally contacted Lensmart, in good faith, about the issue looking for a reasonable solution, they were quite clear about their lack of care or concern about the issue. Now, after posting a bad review, they want to help. To Lensmart…I have been wearing glasses for 61 years! I know how Photochromic lenses work! Your original response showing your genuine lack of care and concern for this issue is all I needed to know you do NOT deserve my business.
Response from LensmartSep 5, 2026
We sincerely apologize for the inconvenience. We are sorry to learn that there seems to be an issue with your lenses. We are more than willing to assist you in resolving this problem. Please note that Photochromic lenses are designed to change color based on the intensity of ultraviolet (UV) rays, not the light intensity. This means that the lenses will darken more with stronger UV rays. To help us better understand the issue, we kindly request that you test the lenses under strong sunlight. Specifically, can you record a video showing the lens' reaction with the glasses in direct sunlight without any obstructions? This will allow us to confirm the behavior of the lenses and address the problem accordingly. Thank you for your cooperation and patience.
Luc L.
Merci reçu mes nouvelle lentilles ! un très bon service à la clientelle !
Response from LensmartSep 5, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Shanel
The glasses are great!! Perfectly suited for my sight and good quality, everything was in order, I am very content with my purchase.
Response from LensmartSep 5, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
NA
Quick shipping and good quality!!!
Response from LensmartSep 5, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Elena
🤗Excellent customer service! The team was very helpful, kind and professional. They responded quickly and did their best to solve my problem. I really appreciate their support and patience. Thank you, Lensmart!
Response from LensmartSep 5, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Stephanie A.
Excellent customer service! They were very helpful and quickly corrected my prescription and address. I’m very happy with the service. Thank you so much! 😊
Response from LensmartSep 5, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
