LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lili
The glasses I received are excellent, exactly as I imagined, the customer service is helpful I can recommend Lensmart
Response from LensmartSep 28, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Michael R.
Service is great.!
Response from LensmartSep 28, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Lisa K.
I’ve purchased from them three times and have always had a good experience. Once I ordered the wrong prescription and customer service fixed it for me before the glasses shipped. Expedited shipping is recommended.
Response from LensmartSep 28, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Brandi P.
I somehow accidentally mistyped my prescription into the system when order 2 pair of glasses. Customer service noticed this and reached out, unfortunately those messages went to my spam box. But when reaching out to them , they provided full information of what happened and proof of trying to reach me instead of just sending the mix matched prescriptions. This shows me attention to detail and great customer service. Good eye. Thanks!
Response from LensmartSep 28, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Ntuthu K.
I'm a new client, struggled with my lenses, the team assisted me to the fullest, until they got right lenses for me. They updated me with every progress of my order. Lensmart team is the best.
Response from LensmartSep 27, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Veronika B.
Tökéletes :)
Response from LensmartSep 27, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
G SOMESHWAR R.
its simply waste of time to go to this store, staff is not well trained .i have wasted Rs.1000 by ordering my specs, they did wrong lenses and claiming that they done correctly, after checking in machine which calculates power of specs they come to know that it was wrong, again they said that we will correct it, but still they did wrong to my long vision.....its just waste of time and money.....i took 15 mins to write this review bcoz i lost my money and time by visiting 3 tines
Response from LensmartSep 27, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Amanda W.
Quick response, and was easy to change my prescription while new glasses were already processing
Response from LensmartSep 27, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
