LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Helana
Despite the confusion with the shipping carrier, someone was constantly responding and trying to find ways for a solution.
Response from LensmartSep 28, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Gugulethu N.
I appreciate the service I received from lensmart. I emailed customer care for a minor issue and they guided me patiently through the process. I I love all 3 of my glasses and they are the correct prescription, I will definitely be ordering another pair soon.
Response from LensmartSep 28, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
daquan M.
Efficient service, great selection of frames especially different styles for kids I loved . Their customer service is second to none. There professional, caring , and quick response time about resolving any problem with order is faster then other eye glass companies. Pricing is fair definitely value for your money.
Response from LensmartSep 28, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Omphile C.
I entered a wrong address and they were very helpful to change my delivery address, also I did not have a PD on my prescription and they were kind enough to let me know and ask that I provide my PD, super helpful, I recommend Lensmart.
Response from LensmartSep 28, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Stefania
There was a small issue with my order, but the customer service team was very quick and helpful in resolving it. I really appreciate their attitude and efficiency.
Response from LensmartSep 28, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Serena B.
I received my glasses and I have ordered the frame, Celebrity. Their quality is satisfactory, it didn’t take long to arrive and the prescription that I have loaded is correct.
Response from LensmartSep 28, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Kimber-Lee N.
Excellent customer service
Response from LensmartSep 28, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Vendula J.
The stuff of this company is super kind, they help u with everything you need :)
Response from LensmartSep 28, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
