LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Dzsenifer D.
I love it, it suits me perfectli, i like the material, and i get it within 5 days ❤️
Response from LensmartSep 30, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Kelsey R.
So happy with my toddlers glasses I originally paid £100 for tomato glasses and within 4 months she needed a new prescription so I thought I will buy spares I have got 2 pairs for £50 and the toddler glasses have no clasp on sides so anti breakable like tomato glasses and a band to go round back of head I couldn’t recommend these enough
Response from LensmartSep 30, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Owen
Great customer service and support
Response from LensmartSep 30, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Lana
I ordered the Siraj glasses. Shipping went smoothly. The glasses look very classy and sit very lightly and comfortably on my face. I can't complain. I'm absolutely thrilled. The quality is also really great. If I had any questions, I was always able to reach someone and they helped me. I highly recommend them.
Response from LensmartSep 29, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Adrián V.
Very nice customer service
Response from LensmartSep 29, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Emily
My original order was lost in the mail and the customer service I have received in order to retrieve my order has been phenomenal! I am so excited to get my new glasses in! I haven’t had a new pair in so long! 😍
Response from LensmartSep 29, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Eliana A.
There was an issue with my order being delivered because my address was invalid and the lovely team was so very helpful in getting my problem fixed so that I could get my order and I wanna thank them so very much
Response from LensmartSep 29, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Natasha R.
I ordered my pair a month early and paid for advanced shipping and never received my package. They were for my wedding. My wedding has passed, it’s been almost 40 days, and still nothing. I contacted the lensmart team weeks before my wedding, and they did nothing to help. I will never order from this business again. I think it’s a scam.
Response from LensmartSep 29, 2025
Sorry, we've contacted the shipping company regarding your order. They're currently investigating. We noticed you purchased the worry-free shipping service with your order. Can you contact Seel to file a claim? Please note that Seel is the exclusive partner responsible for handling any shipping-related issues under this protection plan. To expedite this issue, we recommend contacting Seel directly to file a claim. This can be easily done by following the instructions in the email Seel sent when you placed your order. If you can't find that email, don't worry; you can also file a claim directly via the following link: https://resolve.seel.com If you need any additional assistance or have any other questions, please feel free to contact us.
