LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Koszrolányi T.
Nagyon jó minőségü szemüveget kaptam,minden kiváló
Response from LensmartOct 8, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Cynthia F.
If you're looking for great customer service and quality glasses, I highly recommend Lensmart. I have ordered several pairs of glasses and I have not been disappointed. And if for some reason something isnt right, they truly go out of their way to make it right!! I will not order glasses from anywhere else.
Response from LensmartOct 8, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Alex
J’ai passé une commande et malheureusement je me suis rendu compte que mon adresse n’était pas la bonne. Je leur ai écrit et le service étais juste incroyable! Ils m’ont répondu assez rapidement et ont toute de suite arranger cela! Un énorme merci! Je recommande à 100%
Response from LensmartOct 8, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Kaone C.
The experience was great because of the constant update and prompt responses from the lensmart team.
Response from LensmartOct 7, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Mrs Nicola J.
Purchased lots of glasses from Lensmart and always been very pleased. Great quality glasses and communication/customer service is great.
Response from LensmartOct 7, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Dikeledi-lady M.
I honestly regret ordering from Lensmart. They proudly promise that manufacturing your glasses takes 3–5 working days — but that’s a blatant lie. It’s been over a month, and I’m still waiting for my order. When I finally reached out, they claimed, “Oh, we found your lenses were faulty and didn’t meet quality standards, so we’re remaking them.” I asked when they discovered this — week 1, 2 ,3? silence, I found strange when the discovery only occurred when I asked of my order. Instead, I got vague apologies and another promise to “expedite the process.” That was another week ago, and still nothing has arrived. Unbelievable. It’s clear that Lensmart only prioritizes first-time buyers. Once they’ve got your money, repeat customers mean nothing to them. There’s no loyalty, no transparency, and no sense of responsibility. If this is your first order, run and don’t look back — because after that, you’ll be stuck in the same endless waiting game I’m in now. SCAM.
Response from LensmartOct 7, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Kay
Lensmart picked me up just as I was about to give up hope🥺they upgraded my lenses even when I couldn’t afford it,treating me like i matter❤️I will forever be grateful
Response from LensmartOct 6, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Bernadett B.
They are really helpful. I can talk with them easily and I also get answered fast.
Response from LensmartOct 6, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
