Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

11,249 approved reviews, newest moderated first

Betrice Thokozile M.
Dec 9, 2025
Very disappointed with lensmart
Very disappointed with lensmart. My daughter and I ordered glasses in August and my order came and hers was not delivered . They asked us for more money due to bifocal lenses and we paid and and again they asking for more money . I have proof of conversation and proof of payment too.
Response from LensmartDec 9, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Sedii
Dec 9, 2025
Best quality
The packaging, the quality of the glasses is everything. I got my exact prescriptions and I love them so much. I can’t wait to try different frames 🤍
Response from LensmartDec 9, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Maëna S.
Dec 8, 2025
Les lunettes sont vraiment pas chère et…
Les lunettes sont vraiment pas chère et avec beaucoup de choix!
Response from LensmartDec 9, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Omega
Dec 8, 2025
Beautiful Glasses!
I love the try-on feature, so I wasn’t scared my glasses wouldn’t look right on me. These glasses are beautiful, and I get sooo many compliments!
Response from LensmartDec 9, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Sithembele
Dec 8, 2025
I love my prescription glasses
I love my prescription glasses. My friends, family and colleagues have been asking where to order them. They are very classy but affordable.
Response from LensmartDec 9, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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David S.
Dec 8, 2025
Best selection for large frames!
I’ve made Lensmart my exclusive source for prescription eyewear. They have the best selection of stylish, professional large frames on the market. I also love that they have a specific frame width slider—it makes browsing so much easier than other sites where you have to dig for measurements. Great customer service and great glasses!
Response from LensmartDec 9, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Adila S.
Dec 8, 2025
Compré un gafas y no ha llegado,me…
Compré un gafas y no ha llegado,me dejieron de pedir reembolso .cuando lo pedi estaban haciendl vueltas .y no quieren .porque es una estafa .yo pagué insurance...ellos no envian pedidos .y los comentarios mositivos son de ellos.cuidado !
Response from LensmartDec 9, 2025
We are truly sorry to hear about the issue with your glasses. We noticed that you added the "Worry-Free Delivery" protection to your order. Please note that Seel is the dedicated partner responsible for handling any shipping-related issues under this protection plan. We also noticed that you contacted the insurance company but encountered some problems during the reporting process. Please don't worry, we will actively assist you. Thank you for your understanding and patience.
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Klaudia
Dec 8, 2025
Well-made glasses
Well-made glasses, quality is perfect. You won't get such glasses in that price somewhere else. Jillian is very kind.
Response from LensmartDec 9, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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