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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Louise
Sep 16, 2026
I received two pairs of glasses from…
I received two pairs of glasses from Lensmart and I’m really happy with them! The frames are stylish, comfortable to wear and the quality is really nice. I especially love the different styles available on the website. Overall, a great experience with Lensmart!
Response from LensmartSep 17, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Zaafirah
Sep 16, 2026
My glasses are absolutely perfect
My glasses are absolutely perfect. I got the Renea Sunglasses and Bambi glasses and they feel great when I put them on. The prescription is on point and I am very very impressed by the affordable price and top quality. I expected it to take longer to arrive but it was fairly quick.
Response from LensmartSep 17, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Mosa N.
Sep 16, 2026
Lensmart has the best communication…
Lensmart has the best communication skills. I had a problem with my frame size and I contacted them to change them, they gave me alternative solutions and great advise. I like that they also provide you with a discount which you spend less and get exactly what you ordered. They get back to you the same day which is convenient.
Response from LensmartSep 17, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Carla R.
Sep 16, 2026
Simplemente perfectas
Simplemente perfectas, dan un toque a los looks increíble, a parte de que se pueden graduar, quedan genial. Me encantan!!!! Tienen una calidad increíble y un precio bastante bueno. Totalmente recomendable 💋
Response from LensmartSep 17, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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cheryl B.
Sep 15, 2026
Use a more reputable company
Terrible company to deal with and although they offer very reasonable prices, it is not worth the savings. I ordered one pair of glasses on July 17th and provided two documents with my prescription. One was from the eye doctor at the VA and the other from the eye glass company where I ordered my last pair of glasses. On Sept 11 I finally received my glasses. Unfortunately, the glasses were unusable because I could not see out of them. I contacted Lensmart right away and explained the problem. They informed me there was a discrepancy between the two documents (both were for the SAME pair of glasses) and I would have to pay an additional $54.95 to have them corrected. They were not willing to issue a refund . I would highly suggest using another mail in company even if the cost is a little more. Also be aware this company takes FOREVER to manufacture and mail your glasses!
Response from LensmartSep 16, 2026
We sincerely apologize for the negative customer experience. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.
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Luxolo K.
Sep 15, 2026
I recently got the Anjana and Elora…
I recently got the Anjana and Elora prescription glasses and I’ve been loving every minute of it. I can comfortably drive at night, working on my computer for long hours has become bearable. The glasses are so comfortable, I can style them with my outfits. Their quality is 😊
Response from LensmartSep 16, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Report
Rébécka C.
Sep 15, 2026
Great quality and fast delivery
Great quality and fast delivery ! Love it
Response from LensmartSep 16, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Patrycja B.
Sep 15, 2026
Great quality
Great quality. Love the style
Response from LensmartSep 16, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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