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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Nina
Jun 3, 2026
I’m really happy with these sunglasses
I’m really happy with these sunglasses! They’re lightweight, comfortable to wear, and look even better in person. The lenses provide good sun protection, and the frame feels sturdy without being heavy. I’ve received several compliments already. Great quality for the price!
Response from LensmartJun 4, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Emily T.
Jun 3, 2026
Terrible customer service
I bought frames in the Lensmart website that cost $25. Turns out they were too big for me (not to mention the cheap quality of the product, although I didn’t have high expectations for that price) Anyway, I wanted to return them. There was no easy way to ask for a return in their website like any reliable company these days will have. I reached out through their Facebook and email and after having to insist that I needed to return, and didn’t want to exchange for anything, they gave me the address so I could send the product and pay for shipping myself. The cost of shipping it’s almost the price I paid on the frame. This is ridiculous. I paid $10 for shipping, just to have to pay more send it back? I would not recommend Lensmart for ANYONE. Terrible customer service.
Response from LensmartJun 4, 2026
Sorry, the refund amount and shipping costs are clearly stated in our return and exchange policy on our website. For more information on our return and exchange policy, please click here: https://www.lensmartonline.com/about/return-policy/ Thank you for your understanding.
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Oreoluwa A.
Jun 3, 2026
The best quality glasses I have ever…
The best quality glasses I have ever owned in awhile. The delivery went smoothly and people keep asking where I bought them from! Truly impressed.
Response from LensmartJun 4, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Nelli L.
Jun 3, 2026
Muuten hyvä....
Muuten hyvä, mutta pitäisi itse maksaa vaihdosta toimituskulut... Palautus maa USA eli palautus kalliimpaa kun lasien väkisin pitäminen itsellään halusi niitä tai ei....
Response from LensmartJun 4, 2026
Sorry, the refund amount and shipping costs are clearly stated in our return and exchange policy on our website. For more information on our return and exchange policy, please click here: https://www.lensmartonline.com/about/return-policy/ Thank you for your understanding.
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Szabina -.
Jun 3, 2026
We received the best glasses
We received the best glasses, and they are very sturdy and durable. We highly recommend them to everyone! ☺️ The glasses are wonderful, and we are extremely happy with them. ☺️
Response from LensmartJun 4, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Katalin
Jun 3, 2026
The glasses I received before are…
The glasses I received before are perfect, I really love them! I am looking forward to receiving the next pair as well!
Response from LensmartJun 4, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Godfrey G.
Jun 3, 2026
Excellent service from Lensmart
Excellent service from Lensmart. I love the quality of the glasses. Keep up the good work guys! Godfrey from RSA
Response from LensmartJun 4, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Wesley M.
Jun 3, 2026
My experience was great because the…
My experience was great because the company handled my problem with expediency and professionalism.
Response from LensmartJun 4, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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