LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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maureen L.
Excellent customer service, smooth and hassle free experience. I’ll definitely return for all my future eyewear needs.
Response from LensmartJun 10, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Lilitha M.
100/100 got my package really quickly thier glasses are not only fashionable but affordable the detailing on my glasses was beyond what I had even thought I’m a very happy customer and will be ordering again
Response from LensmartJun 9, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
ginger B.
They are so fast to meet any needs. I accidentally order the wrong prescription and they immediately got back to me, helping me and fixing the problem. Very accommodating and sweet! Website is super easy as well and they have the cutest frames! Awesome awesome website. And the quality of the glasses are perfect and exactly what I needed.
Response from LensmartJun 9, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Tammie
I had a great experience. ☺️ Very accommodating to my special needs despite Rx. The service was about my best possible vision. I'm so thankful. 🙏
Response from LensmartJun 9, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Marie-Eve B.
Satisfaite comme toujours ! J'ai 8 paires de lunettes venant de Lensmart et je les aime toutes plus que celles qui viennent de la lunetterie près de chez moi. J'ai eu un souci avec une paire de lunettes, le service à la clientèle a été rapide et efficace — ils m'ont proposé une solution rapidement. Je recommande vraiment !
Response from LensmartJun 9, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Adrián H.
S okuliarmi od značky Lensmart som nesmierne spokojný. Ponúkajú naozaj široký výber moderných rámov pre každého. Osobne ma najviac očarili ich slnečné okuliare, ktoré vyzerajú štýlovo a skvele sedia. Kvalita spracovania je na vysokej úrovni a pomer ceny a výkonu je bezkonkurenčný. Komunikácia s obchodom bola profesionálna a bezproblémová. Môžem len odporučiť!
Response from LensmartJun 9, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
David
The prescription I sent was new and perfect, yet the lenses I got were terrible and unusable. When I complained, the tried to blame it on me by saying the pupilary distance measurement I sent was incorrect and that the prescription I sent was incorrect. I told them I wanted a refund, but it took 14 emails and replies before they agreed then it took another two weeks for my refund to be issued. NEVER use this company.
Response from LensmartJun 9, 2026
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Sithabile N.
The glasses are so beautiful and stylish. Shipping was swift. I’m happy
Response from LensmartJun 9, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
