LensFactoryWe make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Junior
Great experience. I sent 5 frames for new lens’ and can’t be happier. They even had the courtesy to reject a frame that was not suitable for putting lens’ in. Just very honest and transparent. Each lens… premium progressive 1.74. Would have cost close to 1000 dollars. So I saved about 750 per set of lens. Can’t say enough
Response from LensFactoryAug 13, 2025
Thanks for the great review! We're so happy you were able to save some hard earned cash with us!
Gucci
Customer service
Response from LensFactoryAug 13, 2025
Thanks for the great review.
Dennis C.
The website was easy to navigate and order your lens. The customer service team will take your order and follow up with you, when it is done. Thank you Dennis Cruzen
Response from LensFactoryAug 13, 2025
Thanks for the great review!
Roger T.
The read part of the progressive lens is a little blurred. I have to elivate the glasses to read better and even then still a tiny bit blurry.
Response from LensFactoryAug 13, 2025
Hello, please reach out to us and we can work to remake these lenses for you by changing the segment height in your lenses!
Donna S.
Excellent communication. Messages were personal. Delivery was timely. Packaging was great. Very satisfied with lenses. I would definitely use again!
Response from LensFactoryAug 13, 2025
Thanks for the great review!
CS
This was a fantastic experience. I was able to get my sunglasses and the lenses were perfect. Great experience, quick turnaround totally satisfied.
Response from LensFactoryAug 13, 2025
Thanks for the great review!
C R.
Awesome frames, lenses and customer service!!
Response from LensFactoryAug 13, 2025
Thanks for the great review!
Paul S.
Top service. and real glass lenses (Less distortion = 2 thumbs up.) are available are two reasons why I am a repeat customer. I love that I can get glass lenses fitted to my frames. It would be great if LensFactory carried an assortment of frames as well.
Response from LensFactoryAug 13, 2025
Thanks for the great review!
