Customer
Fast, accurate, very affordable!!
Only took a week to get them back! Price was the best I found anywhere, especially for polycarbonate lenses! I will use Lense Factory again!

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Customer
Only took a week to get them back! Price was the best I found anywhere, especially for polycarbonate lenses! I will use Lense Factory again!
Kimberly R.
Lenses are great but the front of my frames are bowed not straight. I don't know if the new lenses where made bowed or not. They are good to use but took some getting used to.
CustomerJAMES Y.
TOTALLY SATISFIED
Customer
Fast accurate and fair price
Response from LensFactoryDec 10, 2015
Glad you're happy, we aim to please. Thanks for the review!
Customer Gerri E.
Easy site to use, fast, quick service at a great price. Will use this company any time!
Response from LensFactoryDec 7, 2015
We appreciate your feedback and are happy you are happy. Thanks for following up! Best, Brandon
Robert L.
courteous, careful and considerate service. Not surte of the grind in one lens but that might be a matter of prescription. Right eye is perfect, left eye not so much.
Response from LensFactoryDec 7, 2015
Hi Robert, Glad you like our service. Please reach out to us at [email protected] if you would like us to try and help discover whether the issue you have in one eye is the prescription or the lens. We want you to see perfectly! Best, Brandon
Bassey
Good service, communication was great, with great quality! Will recommend to friends!
Anne
I sent in two frames for new lenses. I received one pair back weeks ago - and these frames were "fixed" in a manner so that they are no longer comfortable to wear. These frames were very expensive and, in fact, purchased in Paris. They cannot be replaced. Just today I received the second pair back - but not in the case I sent them to Lensfactory in. I liked that case. I would have appreciated it being returned. I do not like the new case so now have to spend money on another case. Thanks. Really appreciate that. But the oddest thing is that there was a second pair of glasses in this box. These glasses do not belong to me nor was the prescription that was put into these glasses anything at all like the pair that they had returned weeks earlier. It makes you wonder what was going through somebodies mind? "She sent two frames in, so this next pair on the line must be hers, so we'll send her both of these...." Love the prices - but am really, really concerned about how things are handled in there.
Response from LensFactoryDec 7, 2015
Hi Anne, We're terribly sorry for the issues you've experienced, and Maddy will work with you directly to make sure everything is resolved. Kindly, Brandon