LensFactoryReviews of lensfactory.com

Sent my frames in. After a week or so I received a phone call telling me that LensFactory could not make lens for my glasses because they were not a standard size. How about telling the client that you are limited to standard lens sizes before the client goes to the trouble of shipping his glasses. This, would be, client also had to pay shipping both ways. Not a good experience.

Quick delivery and great customer service

Very helpful and very fast! Would definitely recommend.

Genuinely a customer service driven company with a flair for excellent value. Recommend if you have a favorite frame but need to upgrade the lenses because of a prescription change.

glasses arrived within weeks of order, perfect!

Excellent service at a bargain price! The lens were of the highest quality. Maddy(customer service)was very helpful.

I was worried about sending new, nice frames through the mail, but my scratched lenses were replaced quickly and are the same good quality as my previous Lenscrafter's lenses, but only costing me a third of what they wanted to charge. As an uninsured college student, their price wasn't doable, so I opted to go with LensFactory. Thankfully it worked out in my favor! I recommend the anti-reflective coating and the free shipping box option.

This is the best service for using an old frame for a new lens prescription. I've had 3 pair of glasses made so far using LensFactory. They are perfect and so reasonably priced. Excellent service!