Perry
I have had several pairs of new lenses …
I have had several pairs of new lenses made by LensFactory and their quality and customer service is second to none.

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Perry
I have had several pairs of new lenses made by LensFactory and their quality and customer service is second to none.
H. Q.
LensFactory provides a quality product that is an outstanding bargain. The quality of their lenses is superb. Customer service is top notch. There is no reason to do business with anyone else in this field. highly recommended!
Mark S.
Kristan is wonderful. I love my new lenses.
robert
I was very impressed with the service including my interaction with an actual customer service live rep. I had various questions in order to make sure my order was spot on and the live rep was extremely helpful. Quality of the lenses were all that I expected including the fulfillment of the prescription. My prescription was progressive lenses which require precise placement of the transition portion. This was accomplished to my complete satisfaction. The time of delivery was also very much as explained with no delays.
Response from LensFactoryJan 16, 2018
Hi Robert, we are very very pleased to hear you are loving your new lenses, thank you :) LensFactory Customer Support
Paul R.
Arrive on time as stated. I the end used made a mistake on the order and " tThe lens factory was willing to give me 50 % OFF NEXT ORDER BECAUSE OF MY MISTAKE wow GOOD CUSTOMER SERVICE.
Response from LensFactoryJan 16, 2018
Yes, Customer Support understands that mistakes will sometimes be made and it's our pleasure to give you a discount in that situation. We also offer returning Customer discounts as well...... Thanks LensFactory Customer Support
Roland W.
Best glasses I've owned by far. The glass lens option is awesome. I work in a dusty environment and proper lens cleaning is not always an option. Glass is far superior to plastic in both scratch resistance and optical clarity. In summation, YOU ALL ROCK!, and you make the transaction simple and easy.
Response from LensFactoryJan 16, 2018
Roland You Rock! For leaving such an Awesome review ; ) Thank you .... LensFactory Customer Support
Susan
Very pleased with the ease and responsiveness of the service. Results are excellent.
Response from LensFactoryJan 16, 2018
Hello their Susan, LensFactory loves that we could make the process as simple as possible. Thanks so kindly for your business. LensFactory Customer Support
mike
Excellent customer service