LensFactoryWe make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listing2,026 approved reviews, newest moderated first
LW
Service has been top of the line. I have now ordered multiple new lens sets and recommend this company. The prescription was consistent and correct, the customer service helpful and responsive, and the process quite easy and understandable. A win/win purchase.
Response from LensFactoryMar 8, 2021
Thank you for the great review!
TODD
Great quality, great prices
Response from LensFactoryMar 8, 2021
Thank you for the great review, Todd!
Timothy M.
Fast, accurate, cheap. Pick any three.
Response from LensFactoryMar 8, 2021
Thank you for the great review, Timothy!
Don
Good overall service. Took a little longer this time to get my glasses back, but I suspect because of Covid 19 and the US Post Office slower than normal delivery.
Response from LensFactoryMar 8, 2021
Thank you for the great review, Don!
Dominic G.
LensFactory met all of my expectations. I sent my old glasses in and they inserted new lenses and even replaced a small screw that was loose. I am completely satisfied and will use LensFactory again.
Response from LensFactoryMar 8, 2021
Dominic, Thank you for the great review!
James S.
Happy with everything. I choose glass lenses which took longer than expected but happy overall. Quality results, great job.
Response from LensFactoryMar 8, 2021
James, thank you for the 4 star review. We're sorry it took longer than expected.
Kenneth K.
Delivery was fast and easy, At the eye doctor today I was told the lenses matched exactly with what he put on the eye exam for the new lenses. The frame cleaning could have been better but no biggy.
Response from LensFactoryMar 8, 2021
Kenneth, thank you for the great review!
Allan K.
Quality and service was excellent. Andrea Simmons is a 5 Star service rep.
Response from LensFactoryMar 8, 2021
Allan, Thank you for the great review!
