LensFactoryWe make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Raymond W.
Fantastic service ! The lady on the phone was great and reached out to me with an additional question. My wife will be ordering soon. Raymond Willmers
Response from LensFactoryApr 28, 2022
Thanks for the great review! We look forward to helping you again in the future!
Keith J.
So far so good.
Response from LensFactoryApr 28, 2022
Thanks for the great review! We look forward to helping you again in the future!
Kevin C.
They did not return my prescription and the lenses were not sunglasses
Response from LensFactoryApr 28, 2022
Hello, It looks like we remade your glasses and we're very sorry our first pass didn't meet your expectations. The order you placed included tint, and not polarization. It looks like we've shipped them back to you and you should've received them. We do hope we've met your expectations with our second try.
Mark S.
Quick service and shipping. Glasses are exactly what I asked for. Good quality.
Response from LensFactoryApr 28, 2022
Thanks for the great review! We look forward to helping you again in the future!
paul P.
good solid service I will continue to use this co:
Response from LensFactoryApr 28, 2022
Thanks for the great review! We look forward to helping you again in the future!
Anna V G.
Excellent work..lived up to the positive reviews I read before using them.
Response from LensFactoryApr 28, 2022
Thanks for the great review! We look forward to helping you again in the future!
Marilyn L.
Always been satisfied with their service and I have used LensFactory several times.
Response from LensFactoryApr 28, 2022
Thanks for the great review! We look forward to helping you again in the future!
Patrick J.
I found this process to be very easy and reasonably priced way of ordering glasses. Perfect for me because I can't go without eyewear daily, so they get chipped and scratched, but the frames are still good. Saved me some serious $$! Thanks!
Response from LensFactoryMar 18, 2022
Thanks for the great review! We are so glad we were able to help you out!
