Mark M.
Ya let me down LF.
I waited so long, contacted them twice if not three times and the glasses I sent to them to extract the prescription from came back more damaged than just the nose pad missing. . .literally a broken frame. Guess I got a new pair but lost one in the process.
Response from LensFactoryAug 18, 2022
Hello Mr. Madrid, We're sorry you feel we let you down on this order. We have images from when you sent this specific frame in where you wrote on the wrapping paper "1st Choice if salvageable". We notified you that these frames were not salvageable prior to working with them and would not be able to work with them. The frames were completely broken and we were unable to do anything with them. You sent us 3 frames for one order / pair of lenses and we were able to deliver that lens back to you in the frames you selected. We're sorry you did not have a good experience on this order - but hope you give us a shot again in the future.