Steven E S.
Bought replacement lenses for my Mai…
Bought replacement lenses for my Mai Jim’s and noticed that a 30% discount was sent to my text messages. Called LensDirect and they added that discount to my order. Thanks

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Steven E S.
Bought replacement lenses for my Mai Jim’s and noticed that a 30% discount was sent to my text messages. Called LensDirect and they added that discount to my order. Thanks
Dizz
Exceptional customer service. Karielle moved mountains to get my new sunglasses lenses (popped into favorite old frames) to me in time for my vacation - Thank you again Karielle!). And the lenses? Spot on vari-focal prescription with great mirror polarized finish. Highly recommended.
Aaliyah C R.
They responded quickly and made the order right. Thank you!
Christina S.
Bibi has been such a great help assisting me with my needs. I unfortunately purchased a pair of sunglasses on eBay that had prescription lenses that the seller didn’t know about. Looking to replace them and lens direct did such a great job with my prescription glasses that I cannot wait to have my sunglasses lenses replaced. Thank you so much for being a great family owned company with helpful assistance every time I need it in a fast and friendly manner
Sylvia C.
Lens Direct is great. They have great prices and run lots of sales throughout the year. KariElle was so helpful with my reorder. Great customer service!
Contacts G.
Bibi was very friendly and let me know I couldn’t have them change my order so they canceled it and I redid it. I Hope they get here soon, you have to wait a bit after you order so they can verify the script which I didn’t know so I hope they can do the order before the weekend because now they have to verify it again there’s another weekend before they are even shipped then 5-7 business days. Shipping is free but paying $30 “insurance and handling🥺” is deceptive but someone had to pay Bibi right? Thanks for all your support and not just leaving me hanging with the script issue. Good luck with your career and if you order here I’ve gotten contacts from here before no problems getting them to my eyes so this is my second order after switching from 1800 contacts just To try something different after 20 years.
WestSimon
Great products at great prices. The one time I had a problem they corrected quickly with no cost to me. Recommend highly.
Martin
Olivia was very professional, clearly communicated and helped solve my issue with ordering the wrong lenses quickly.