Chaya Y.
Bibi was very helpful
Bibi was very helpful
Response from LensDirect.comNov 9, 2023
Hello Chaya, Thank you for being our customer and leaving us a wonderful 5-star review. Regards, LensDirect Customer Happines

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Chaya Y.
Bibi was very helpful
Response from LensDirect.comNov 9, 2023
Hello Chaya, Thank you for being our customer and leaving us a wonderful 5-star review. Regards, LensDirect Customer Happines
Ashley B.
Kayla was very helpful!
Response from LensDirect.comNov 9, 2023
Hello Ashley, We really appreciate you sharing your review of our service. Thank you! Best, LensDirect Customer Happiness
zach
Kim was very helpful
Response from LensDirect.comNov 9, 2023
Hello Zach, Thank you for the 5-star review! We’re here to serve you anytime. Regards, LensDirect Customer Happiness
Marvin W.
Bibi is awesome all my questions was answered and the response was superb 👏🏼
Response from LensDirect.comNov 9, 2023
Hello Marvin, We can’t wait to share your 5-star review with our team. They’ll be thrilled! Best, LensDirect Customer Happiness
customer
Sharissa did great
Response from LensDirect.comNov 9, 2023
Hello Customer, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Best, LensDirect Customer Happiness
Emily
Wonderful assistance on the phone! Incredible! I’m not used to customer service anymore, very refreshing :)
Response from LensDirect.comNov 9, 2023
Hello Emily, Thanks for sharing your review with our community. It means a lot to us. Regards, LensDirect Customer Happiness
Zhanna
Great experience! Nyah helped me resolve my issue very quickly.
Response from LensDirect.comNov 8, 2023
Hello Zhanna, Amazing feedback. Thank you so much for giving us 5 stars! Regards, LensDirect Customer Happiness
Carolyn W.
Great communication. So happy to find a place that puts lenses in YOUR frames.
Response from LensDirect.comOct 31, 2023
Hello Carolyn, Thank you so much for giving us 5 stars. You made our day! Regards, LensDirect Customer Happiness