LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

11,626 approved reviews, newest moderated first

Susan K.
Nov 13, 2023
Natasha was a great help with me…placing my order
Natasha was a great help with me placing my order with Lens Direct. It was the first time I have ordered replacement lens and she made the process easy and seamless. I recommend the company as they have people who understand how to give the instructions and answer questions.
Response from LensDirect.comNov 21, 2023
Dear Susan, thank you so much for the wonderful five-star review! Your gratitude inspires our team to continue offering first-rate service. We consider it an honor to have you here. Regards, LensDirect Customer Happiness
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J J.
Nov 13, 2023
LensDirect is so awesome
LensDirect is so awesome. I will always order my Lenses and Contacts via their website. Representative Kayla was so prompt, very attentive, and knowledgeable. Great Customer Service!
Response from LensDirect.comNov 21, 2023
Hello Customer, We can’t wait to share your 5-star review with our team. They’ll be thrilled! Regards, LensDirect Customer Happiness
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Chris G.
Nov 12, 2023
Bibi did a terrific job solving my…
Bibi did a terrific job solving my problem. The company itself? Eh.
Response from LensDirect.comNov 22, 2023
Hello Chris, We are incredibly grateful that you took the time out to leave us a 5-Star review. Best, LensDirect Customer Happiness
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Grant K.
Nov 12, 2023
quick and easy
quick and easy, very helpful staff
Response from LensDirect.comNov 22, 2023
Hello Grant, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Regards, LensDirect Customer Happiness
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Kat A.
Nov 11, 2023
Impressed with the customer service
Impressed with the customer service! I had two issues and Kurshel was able to resolve them in less time than it took me to ask!
Response from LensDirect.comNov 21, 2023
Hello Kat, We can’t wait to share your 5-star review with our team. They’ll be thrilled! Regards, LensDirect Customer Happiness
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Steven W.
Nov 11, 2023
Kurshel was very helpful finding my…
Kurshel was very helpful finding my order and giving me a detailed status. Everything going smoothly so far!
Response from LensDirect.comNov 21, 2023
Hello Steven, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Regards, LensDirect Customer Happiness
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Harold V.
Nov 11, 2023
Oneil
Oneil, the customer service agent, handled my questions with patience and skill. He has been a godsend.
Response from LensDirect.comNov 22, 2023
We’re so grateful that you took the time out of your day to share your review with us, Harold. We’ll make sure that your customer representative Oneil receives your kind feedback. It will make their day! Regards, LensDirect Customer Happiness
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Peter S.
Nov 11, 2023
Repeat customer!
Repeat customer! LensDirect gets the customer experience and I couldn’t be happier with KURSHEL‘s communication and follow up. I always trust them with my high-end glasses so that should tell you how amazing they are.
Response from LensDirect.comNov 21, 2023
Hello Peter, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Regards, LensDirect Customer Happiness
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