LensDirect.comReviews of lensdirect.com

The best part about the experience was the representative, BIBI. She was super helpful, and made sure to address all of my questions and get my order completed. She was amazing.

Karielle was quick to help add my existing prescription to my order without any extra fuss. Amazing to have her help. Thank you!

Kissel was amazing

I bought my first pair of glasses from Zeelool a year or so ago. The earpieces are so loose I cannot move my head or they will fall. So I replaced them with another beautiful pair three weeks or so ago. They too fell off my face and broke. I do not have money to waste. I normally get my glasses from the Dollar Store. They last a lot longer but are not quite as pretty so I thought I would splurge. Thanks. $70 some dollars later and I am going back to the Dollar Store for my glasses. Your materials and construction are cheap. Your QC is apparently nonexistent. I cannot even Gorilla Glue them back together. Lesson learned. When you draw someone in with a tasty price - and then you add lenses, grade of lenses, shipping, and all of the other things that other companies include in their price - again, dollar store beats you hands down. For $36 I could buy 20 some pairs there. That would last me a lot longer than the 6 months or so these bits and pieces did. What can you do to improve? Listen to me. Your product for me has been crap. Do better, Zeelool.

Kurshel Was Very diligent and gave me a very speedy response and solution to my inquiry.

I forgot to put my prescription in my order for new lenses and Kissel was very helpful fixing the problem for me.

BiBi and Sharissa have been very kind to me, especially dealing with my circumstances. I know I'm not always an easy person to deal with, yet these women have always remained courteous, compassionate, kind and professional and I would like to say thank you. However the date of today does not reflect all of the other dates I've interacted with Sharissa. I want to give credit where it's due, which is to both women.

BIBi was very helpful and made my experience better. Responsive and quick