LensDirect.comReviews of lensdirect.com

Fast and easy way to renew a prescription!

Kayla was quick to respond and addressed my concern immediately and professionally -- a pleasure to work with.

Service Rep Kayla did an awesome job of helping me out. Very positive experience.

Kayla was wonderful! Very responsive and understood the urgency of the order and offered expedited shipping so I could receive my contacts sooner. I placed my order 4 business days ago and my prescription hadn’t been confirmed- prescriptions should be required for orders to avoid this.

I bought my beautiful SLYK SHADES a few months ago. I took them to my normal lens dealer to have my prescription put in them. They told me they couldn't do it because of their being made of wood & shell. I wrote SLYK SHADES to ask for advice. Within 1.hour of reaching out they put me on touch with lensabl. I reached out to them & they said they could totally accommodate my request...sent me a box & instructions to send the frames to them & my eye prescription. Within 3 weeks they arrived at my home - I am overjoyed! They are gorgeous & the prescription is perfect. Thank you SO much!

Kissel solved my problem quickly. I needed to cancel a shipment and get a refund. She was great

Alex, in the customer service dept. was quick to respond to my questions with clear answers. He was polite and understanding. When ordering a replacement lens, don't be fooled by the UberFast shipping charge. This is only after waiting up to 3 calendar weeks for the request to be completed. It does not speed up the manufacture of your lens. Seems too long to me.

Quick easy communication. No sales . And Alex did everything I asked. Thanks.