Kathleen
Nyah was very friendly and helpful with…
Nyah was very friendly and helpful with my order. Thank you.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Kathleen
Nyah was very friendly and helpful with my order. Thank you.
Derwin
Nyah was very helpful and professional!
Nicole V.
Kayla was super helpful on helping me figure out a error on my account and getting the correct contact lenses ordered. I truly appreicate her help and friendliness.
Shannon B.
My order was delayed so I was concerned as timing was very important in my situation. I contacted Lens Direct with my concerns and worked with Kayla to remedy the situation. She was AMAZING and responded quickly, efficiently and was lovely to work with. She called me back the following day and texted to make sure all was set straight. What company follows up like that these days? From my personal experience not many. Very impressed with the professionalism of this agent. Kudos to Kayla and Lens Direct for hiring competent agents to handle customers concerns!
JinMan J.
Abigail was incredibly helpful with my order issue. She approached it professionally and took care of everything. Thank you so much, Abigail
David
Daisy was great!
Ronald W.
The representative KAYLA
Eric L.
Knowledgeable serbice