Cindy Edwards N.
Thank you Bibi!
Thank you Bibi for the quick resolution to my issue.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Cindy Edwards N.
Thank you Bibi for the quick resolution to my issue.
Ilona J.
Nyah was amazingly Very helpful and quick to resolve the issue. very quick to get through to customer service
Stephanie M.
Very polite and helpful
Conniehillaryclintonhorrorshow
Finding and trusting Lens Direct with my prescription glasses lens replacement was wonderful. Professional support and instructions really made it all easy.
Glen L.
First time for on line lens replacement, a very smooth process and excellent end product.
Kerry
Abigail was wonderful in helping me navigate ordering contacts! Not only was she knowledgeable and courteous she was also very timely on responses!
Melissa C.
Nyah was an excellent customer service rep. She handled my situation quickly and was very friendly.
Mike K.
Courteous staff. Good price.