LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

11,626 approved reviews, newest moderated first

Maria D.
Apr 5, 2025
Kwasi was very helpful and quick in…
Kwasi was very helpful and quick in answering my questions!
Response from LensDirect.comApr 10, 2025
Hello Maria! Thank you for sharing your experience! We’re so glad to hear that Kwasi was able to assist with reviewing your prescriptions promptly. We know how important it is to get things done quickly, and we’re happy Kwasi could help move things along for you. At LensDirect.com, we’re always here to ensure you get the best service. Thanks again for your feedback!
Report
customer
Apr 4, 2025
Mario was a very thorough and patient…
Mario was a very thorough and patient with me today as I had a few questions about my order. Thank you for the assistance!
Response from LensDirect.comApr 10, 2025
Hello There! Thank you so much for your kind review! We're so glad to hear that Mario was able to assist you with patience and thoroughness. At LensDirect.com, we’re committed to providing excellent customer service, and it’s great to know Mario made your experience a positive one. Thank you for taking the time to share your feedback, and we look forward to helping you again in the future!
Report
Mitchell
Apr 4, 2025
Nyah was very helpful
Nyah was very helpful
Response from LensDirect.comApr 10, 2025
Hello Mitchell! Thank you for your feedback! We're so glad to hear that Nyah was able to assist you. At LensDirect.com, we’re dedicated to providing excellent service, and we’re happy Nyah could help make your experience a positive one. We look forward to serving you again soon!
Report
Katherine
Apr 4, 2025
Sharissa was great
Sharissa was great, she helped me finalize my request when I forgot something and she made sure they had all the info on the order that they needed. Really love LensDirect, I want to be able to replace my glasses without going thru another eye doctor visit so this site is great.
Response from LensDirect.comApr 10, 2025
Hello Katherine! Thank you so much for your wonderful review! We’re thrilled to hear that Sharissa was able to help you finalize your order and make sure everything was in place. It's great to know that you love using LensDirect.com to easily replace your glasses without the need for another eye doctor visit. We’re so happy we could provide that convenience for you, and we look forward to continuing to serve you in the future!
Report
Adriana R.
Apr 4, 2025
Jade was great!
Jade provides excellent customer service and was very professional.
Response from LensDirect.comApr 10, 2025
Hello Adriana! Thank you so much for your kind review! We’re thrilled to hear that Jade provided excellent and professional customer service. At LensDirect.com, we’re dedicated to delivering the best experience for our customers, and it’s great to know Jade made a positive impact. We appreciate your feedback and look forward to serving you again in the future!
Report
Al D.
Apr 4, 2025
Great customer service…
Called customer service about a torn contact lens and I talked with Bibi, who handled my issue beyond my expectation!! Great job Bibi and LensDirect!
Response from LensDirect.comApr 10, 2025
Hello AI! Thank you so much for your wonderful review! We’re thrilled to hear that Bibi was able to resolve your issue with the torn contact lens beyond your expectations. At LensDirect.com, we always strive to go the extra mile for our customers, and we’re so glad Bibi was able to deliver just that. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Report
Sandra A. P.
Apr 4, 2025
My first time
My first time, so I will know for sure, if this works for me but the company seems involved and service has been great. My glasses are on the way and cost a fraction of what I normally pay can't wait. Thanks 🙏
Response from LensDirect.comApr 10, 2025
Hello Sandra! Thank you for your review! We’re thrilled to hear that your first experience with us has been positive so far. We understand that trying something new can feel like a big step, and we’re so happy to know that the service has met your expectations. At LensDirect.com, we’re committed to providing quality at a great price, and we can’t wait for you to receive your glasses. Thanks again for choosing us, and we hope you love your new pair!
Report
Joe
Apr 4, 2025
Great Service
Bibi was very helpful in helping me complete my order.
Response from LensDirect.comApr 10, 2025
Hello Joe! Thank you for your review! We’re so glad to hear that Bibi was able to assist you in completing your order. At LensDirect.com, we aim to make the ordering process as smooth and easy as possible, and we’re happy Bibi could help you with that. We appreciate your feedback and look forward to serving you again soon!
Report