LensDirect.comReviews of lensdirect.com

Easy communication chat channel. Thanks to Jade for helping out!

Online and phone customer service responded promptly and helped guide me through the process. Chelsea was particularly helpful. The online ordering system was easy to navigate and my eyeglasses were delivered before the estimated date.

Sharissa was very helpful and listened well and ensured I stayed on the right timely ppath for lens replacement

Sari was super helpful with my order, very quick response, and I am very pleased with the level of customer service.

Andrew was efficient in getting my problem solved. He was very friendly.

Chelsea really helped me quckly and easily. I put the wrong credit card in and she changed it without hesitation. Ty!

From start to finish.. WOW! Everything was fantastic. Chose my glasses and their lenses. Was very skeptical on this actually working. Picked my lense requirements. Measured my PD. Shipped my glasses. And worried for less than two weeks when I got them back. I was scared to put them on but I think I felt like the articles or videos when a child puts their glasses on for the first time after not seeing anything but blurriness. My old lenses weren't that bad but... OMG the difference in my glasses were absolutely amazing. Everything is just perfect. Highly recommend them and no I am not paid to make this review. IT IS THE TRUTH!

Dion was very friendly and very professional with the quality of customer service that she provided me on the phone and in the email she sent. I highly recommend Dion as a customer service person.